Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Very customiseable
What do you like best about the product?
We can edit the glow ourselves. It suite all workflows.
What do you dislike about the product?
Too complicated. It need aloy training to edit salesforec and user twinning required as well
What problems is the product solving and how is that benefiting you?
It give us the solution that we need.
Flexible solutions
What do you like best about the product?
Being able to customise sales processes and be able to do more with less code
What do you dislike about the product?
Some process are a bit cumbersome. And would like more features out the box
What problems is the product solving and how is that benefiting you?
Being able to sales our products and having a one view of a customer
Sales Cliud
What do you like best about the product?
The freedom to be able to create your sales flows in salesforce depending on internal processes. Also the information captured from potential customers and leads.
What do you dislike about the product?
Support from a Salesforce perspective could be a little clearer and easier, such as service cloud.
What problems is the product solving and how is that benefiting you?
The data we receive is in depth and sales cloud unifies this data and displays it in a easy to view format as well as automating tasks that would otherwise take a lot of time manually.
Review of Sales cloud
What do you like best about the product?
It provides the ability for our business to see all data in different views based on role and function. Drive automation flows o ensure consistent process are applied to the data and customer interactions
What do you dislike about the product?
Its complexity. It can do so much at times people get confused on what to do
What problems is the product solving and how is that benefiting you?
Keeping all data about the customer and services in one pla e
World leading Sales CRM
What do you like best about the product?
Intuitive, highly configurable providing the ability to Taylor your processes to suit your business and maximise ROI.
What do you dislike about the product?
The backend system configuration needs updating from classic some screens do not let you search or sort your config easily.
What problems is the product solving and how is that benefiting you?
Lead conversion
Amazing
What do you like best about the product?
The easiest way to manage opportunities and how valuable this is
What do you dislike about the product?
Conversión from leads to opportunities is not smooth
What problems is the product solving and how is that benefiting you?
It gives next best actions on the sales process
One of the best
What do you like best about the product?
Easy to use, plenty of capabilities. Easy to learn customize
What do you dislike about the product?
No dislike at the moment, i find it very good
What problems is the product solving and how is that benefiting you?
It is our CRM and we use it for sales using quote opp and orders leads
Flexible and ever adaptable
What do you like best about the product?
Smart automation and process building.
Adaptable with new enhancements coming out to better customer experience - the program isn't stagnant like some other CRMs.
Adaptable with new enhancements coming out to better customer experience - the program isn't stagnant like some other CRMs.
What do you dislike about the product?
License issues is core impact, reporting restrictions
What problems is the product solving and how is that benefiting you?
Providing efficient solutions to manage customer data, orders, contacts and metrics about how we are performing
Best platform for Sales
What do you like best about the product?
Ability to customise Sales Cloud alongside standard features which have been implemented to drive the entire sales process from lead to closed won.
What do you dislike about the product?
Sometimes drilling down into insights can be tricky.
What problems is the product solving and how is that benefiting you?
Bringing all of our sales users onto one consistent platform
Transformed our sales proccesses
What do you like best about the product?
By brining all touch points together we are able to sell more to our members because we know more about them.
What do you dislike about the product?
Licensing is hard to figure out when we use more than one cloud
What problems is the product solving and how is that benefiting you?
Our different teams were not talking about a client together. I'm we use SC it's just helps
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