Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Retail

Helps tie relevant info together

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud makes it easy for regular people to make changes to the appearance of relevant data for their business needs.
What do you dislike about the product?
Depending on the situation it can get challenging to make the assoications needed for complex business logic. I find it useful to draw out the logic and object map to get aound this challenge.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps us get a better view of the sales landscape by centralising info so that we are able to make better decisions.


    Sarath V.

Made clients life easy

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Capturing leads, opportunities and converting them to projects and project lifecycle made our clients life easy to perform day to day work
What do you dislike about the product?
Can't call out one in particular, it's a cloud
What problems is the product solving and how is that benefiting you?
As stated earlier our client is facing huge issue in managing day to day work and resources. We proposed saleslcoud and it worked


    Natasha T.

Great solution for Sales processes!

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
The automatic link between Leads and Opportunities makes it a seamless transformation between prospect and serious.
What do you dislike about the product?
For non standard sales processes it can be a challenge to customise with users who aren't used to dalesto4ce
What problems is the product solving and how is that benefiting you?
A uniform process and reporting for KPIs


    Hospitality

Great product to connect customers to your business!

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
We like Salescloud due to the ease of finding information on our customer prospects and deloveping segmentation buckets for different use case's to drive relevancy, retention and acquisition.
What do you dislike about the product?
The UX front could be modernised as other competitors have more user friendly front end experience
What problems is the product solving and how is that benefiting you?
It is allowing us to send relevant, targeted and scalable CRM communications to our database


    Accounting

Magic

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
It's the foundation for everything selling in our view. Everything we use to influence a sale
What do you dislike about the product?
So vast that good guidance is necessary at the beginning
What problems is the product solving and how is that benefiting you?
Who to contact when


    Hospitality

It's the gold standard amongst sales corporations

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Fantastic integration with other enterprise systems.
What do you dislike about the product?
You need expert developers to make full use of the instances
What problems is the product solving and how is that benefiting you?
Easy to scale the sales organisation


    Higher Education

Useful and handy

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
It's got a bit of everything that you need
What do you dislike about the product?
Nothing that I can think of, all good, thanks
What problems is the product solving and how is that benefiting you?
Everything is intuitive and helpful when analysing data


    Gosia B.

Great product

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to use and it provides 360 view of the customer.
What do you dislike about the product?
Can't think of anything that I could suggest.
What problems is the product solving and how is that benefiting you?
Prior to using Sales Cloud our CRM experience was disjointed.


    Pratheek N.

Salesforce Sales Cloud

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Reports and Dashboards help to analyse the underlying data better so that we get meaningful insights.
What do you dislike about the product?
The limit on records that can be exported in reports.
What problems is the product solving and how is that benefiting you?
We get Leads fro web which we can then easily convert to opportunities.


    Leisure, Travel & Tourism

Love the copilot sutff

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Connecting all the data and being able to use it in flows, and now the addition of copilot makes it so easy and efficient, giving me.more time to focus on strategy.
What do you dislike about the product?
Not much, maybe better speeed and latency
What problems is the product solving and how is that benefiting you?
Connecting with my customers, understanding the context