Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Francesco G.

Sales cloud

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
We basically use it for everything and our business runs on it
What do you dislike about the product?
Too many different permissions and finding what you need is difficult
What problems is the product solving and how is that benefiting you?
As I said I manage the entire company with it


    Graham R.

Sales Cloud to super charge sales process

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is a one stop shop to manage all of my portfolio of clients and suppliers. When coupled with service and marketing cloud it really comes in to its own.
What do you dislike about the product?
It could have better UI customisation to allow brand formatting.
What problems is the product solving and how is that benefiting you?
It allows us to keep a single source of truth within our organisation.


    KC C.

Excited about Einstein CoPilot for SalesCloud

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce SalesCloud is the market leader in CRM, in particular with all the excellent I I integration with other CDPs & its own datacloud.

The new Einstein copilot push the activation of intelligence to the next level.

Finally a lot of resource in community & trailhead.
What do you dislike about the product?
Sometimes it takes longer than usual to set up the CRM & particularly rules & permission.
What problems is the product solving and how is that benefiting you?
To provide a single source of truth of prospects and customer so it enables sales exec, sales engineers & customer success managers to make more intelligent decisions.


    Tasnim B.

It’s really good

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
I really enjoyed the sales for sales cloud because It makes process extremely efficient
What do you dislike about the product?
sometimes it seems a bit like it's not user-friendly, especially for sales users who are not particularly technical
What problems is the product solving and how is that benefiting you?
sales cloud is connecting our business and is the beginning of our pipeline


    Real Estate

Salesforce

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is a handy wee tool to store data.
What do you dislike about the product?
It can be a bit pricey for licenses when new people join the business
What problems is the product solving and how is that benefiting you?
It is handy to have all the data stored in one place


    Construction

Testing Sales cloud experience

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Very user friendly and client was happy as all the business functionality was easily available
What do you dislike about the product?
Certain ux issues and difficult to automate testing
What problems is the product solving and how is that benefiting you?
Complete sales management


    Consumer Services

Great CRM platform!

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Intuitive platform and a lot of options to configure to business processes
What do you dislike about the product?
Insuffient configuration or colour options on Dashboards
What problems is the product solving and how is that benefiting you?
A full cycle of tracking from lead to cloud deals and KPI tracking of sales teams


    Kumar V.

Great for start ups

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Simple to setup and easy to run. Few clicks and customise and there u go to use.... but better planning is very essential
What do you dislike about the product?
UI glitches, many times the catch up it has with old sf codes are really pulling it down and many times confusing

You have to standardise
What problems is the product solving and how is that benefiting you?
Manage the customer and lead interaction


    Rajasekar M.

Sales Cloud

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is very easy to use and all the out of box functionalities provides less implementation time and generate more sales
What do you dislike about the product?
It offers more but but pdfs are having some trouble
What problems is the product solving and how is that benefiting you?
General company Sales and forcasting


    Package/Freight Delivery

Sales Cloud RM

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
360 view of the customer for potential leads and managing existing clients.
What do you dislike about the product?
still learning the capabilities of the system
What problems is the product solving and how is that benefiting you?
customer view all in 1 place