Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
A great product, and free training is a hughe plus
What do you like best about the product?
A great growing product with a great life cycle and as mentioned, training and support to use it to it's best!
What do you dislike about the product?
Optional upgrades, outside of core and lots of sales.
What problems is the product solving and how is that benefiting you?
Our core initial requirement is mailbox and contact centre management.
Best CRM
What do you like best about the product?
Ability for customisation, user data, dashboards, reports and AI
What do you dislike about the product?
A lot of stuff to learn continuously but it keeps me on my toes.
What problems is the product solving and how is that benefiting you?
Business administration has been made easy, teams can collaborate and data is flowing through different teams.
My daily basis tool
What do you like best about the product?
User friendly, allow users to be able to find their way easily
What do you dislike about the product?
Lightning version is quite bright and take a lot of space, moving from classic it's best to use bigger screen. A dark mode would be amazing
What problems is the product solving and how is that benefiting you?
Giving visibility where we stand SPIT last year
Great Experience
What do you like best about the product?
Easy to use interface & quick go to market capability.
What do you dislike about the product?
Too many features very difficult to remember.
What problems is the product solving and how is that benefiting you?
Automation of sales process and lead capture and tracking
A business essential
What do you like best about the product?
Salesforce Sales Cloud is an essential in our business, enabling our sales teams to monitor pipeline and customer data in one single platform. Once implemented it is highly customisable to our business needs, and this can be done mostly in house with little coding with the support of Trailhead and customer success teams.
What do you dislike about the product?
The implementation process of new products via partners can often be hit and miss depending on the quality of the partner. We've had very good partners who have made implementations very smooth, but also have had bad experiences with others making mistakes that we are still trying to rectify today.
What problems is the product solving and how is that benefiting you?
We operate a business model where customers can be have various partnership statuses with different brands and products we supply. They may be classed as a key partner for certain brands, but have no knowledge at all of others.
By utilising Salesforce opportunity management and custom objects, our sales team can get a holistic view of their customers on both an account and contact level. This allows them to identify the right opportunities within the account and drive retention and growth in a more personalised way.
By utilising Salesforce opportunity management and custom objects, our sales team can get a holistic view of their customers on both an account and contact level. This allows them to identify the right opportunities within the account and drive retention and growth in a more personalised way.
Amazing experience with sales cloud
What do you like best about the product?
The forecasts, pipelines and the reporting functionalities helped us to boost the business
What do you dislike about the product?
Nothing i can think of, everything is exceptional
What problems is the product solving and how is that benefiting you?
We were able to streamline our business effectively managing customers and have 360 view
Salescloud for the win
What do you like best about the product?
I have been using sales cloud for last 6 years. It has made the business process steam lined. I would highly recommend sales cloud to other business partners.
What do you dislike about the product?
Ask God. Waiting for new interesting features to implement.
What problems is the product solving and how is that benefiting you?
It has streamlined the business ordering process
Magnificent experience
What do you like best about the product?
Easy to operate and manage with external suppliers and customers.
What do you dislike about the product?
Don't really have anything negative to say about it.
What problems is the product solving and how is that benefiting you?
Solving problems for reporting purposes across various energy schemes.
All details in one place that can be managed by DESNZ and it's partners using the system.
All details in one place that can be managed by DESNZ and it's partners using the system.
Very user friendly and easily customisable
What do you like best about the product?
Incredibly user friendly to assist with the sales process.
Straightforward to manage leads and opportunities.
Straightforward to manage leads and opportunities.
What do you dislike about the product?
Inbuilt development lifecycles are clunky and difficult with large volumes
What problems is the product solving and how is that benefiting you?
Customer and prospect engagement
Integration with Third-party is brillant
What do you like best about the product?
I've been using the service since I've started in Sales and Salesforce Academy changed my life. I can easily create reports, forecast and the tool integrates perfectly with third-party services.
As an AE, I can't complain. The product is very mature
As an AE, I can't complain. The product is very mature
What do you dislike about the product?
Nothing really - I think the main pain is internal of each company. Some Salesforce admin can make the service more complex than it should be
What problems is the product solving and how is that benefiting you?
Forecasting and showing quickly leads from a campaign.
Salesforces is helping me to nurture accounts - leads and can create good reports to speed up the sales cycle
Salesforces is helping me to nurture accounts - leads and can create good reports to speed up the sales cycle
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