Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Everything works from a single unified platform
What do you like best about the product?
Automation and AI capabilities make the use of Salesforce efficient
What do you dislike about the product?
Salesforce Sales Cloud is not a cheap solution, making it less suitable for small companies with tight budgets. The cost can be prohibitive for us to take in the great new features
What problems is the product solving and how is that benefiting you?
Central system to store all customer related information from lead through to customer support
Sales focus
What do you like best about the product?
Flexible simple or up to custom and complex it works
What do you dislike about the product?
Not supporting subscription products well
What problems is the product solving and how is that benefiting you?
Reporting tracking sales pipeline forecasting
Best for sales pipeline
What do you like best about the product?
Account, Contact, Opportunity management
What do you dislike about the product?
Limited out of the box capabilities. Improvement
What problems is the product solving and how is that benefiting you?
Lead scoring.
Helps every organisation improve how they sell
What do you like best about the product?
It features, easy customisation, and very intuitive.
What do you dislike about the product?
Improves sales efficiency, forecasting and planning
What problems is the product solving and how is that benefiting you?
Pipeline management
Great UI
What do you like best about the product?
Easy to capture sales leads and drive upselling opportunities
What do you dislike about the product?
None as of now to be highlighted. Great user experienc
What problems is the product solving and how is that benefiting you?
Outbound auto dialer campaigns
Best CRM
What do you like best about the product?
You can start with small, but also it has the capability to scale up easily.
What do you dislike about the product?
The cost of customisation can be segnificantly high.
What problems is the product solving and how is that benefiting you?
Restore the data
All the info on one screen
What do you like best about the product?
I love how sales cloud allows an easy source of truth. Salesforce can be integrated with so many other tools and sales cloud reduces siloed systems
What do you dislike about the product?
As it is so key to day to day business, it's supern important to map out what a company needs before deploying and then continuous iterations. As this step is often missed I have seen the sales cloud to be clunky and cluttered in many orgs
What problems is the product solving and how is that benefiting you?
It gets rid of the need to run reports from many different systems and allows us to see and report on all our data in one space
It’s good for organisations
What do you like best about the product?
Opportunity and Sales forecasting, campaigns
What do you dislike about the product?
Nothing like dislike but can have features into AI and Data archiving
What problems is the product solving and how is that benefiting you?
Opportunities and campaigns
User and Administrator
What do you like best about the product?
The aspect of Salesforce Sales Cloud that I like the most is the configurability and flexibility of the system. You are able to take almost every business challenge and come up with a scalable solution.
What do you dislike about the product?
I would like to see more ability to scrutinise data through reporting capabilities.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is providing a centralised location that allows users to be able to access data from one system.
Good experience
What do you like best about the product?
Everything is pretty good and user friendly.
What do you dislike about the product?
Sometimes it is hard to navigate among duplicate records.
What problems is the product solving and how is that benefiting you?
Keeps track and enables our sales process
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