Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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Solid Sales CRM
What do you like best about the product?
Forecasting! It's made so much more simpler with Salesforce Sales Cloud, producing accurate forecasts in real time at no time at all! Forecasting functioanlity in Sales Cloud becomes a collaborative process increasing engagement and the chances of achieving forecasted revenues. What's more, I love the granularity that quotas give you when managing your Sales team.
What do you dislike about the product?
Despite platform flexibility, the need for additional extensible licences to enable other functionality is an off-putting factor. A bundle-like apporoach or simlification of licensing would help a great deal to increase uptake.
What problems is the product solving and how is that benefiting you?
As well as it's core function - Sales CRM - of which it does very well, Salesforce Sales Cloud solves for inaccurate forecasting very well - helping the organisaton achieve it's revenue ambition.
SF Sales cloud review
What do you like best about the product?
Salesforce Sales cloud provides complete set of tools for customer relarionship. AI powered data driven automation and workflows provides better customer ROI and helps the sales team achieve their KPI.
It provides Einstein AI solution for better engagement across various channels for the sales team.
It provides Einstein AI solution for better engagement across various channels for the sales team.
What do you dislike about the product?
AI solutions comes with additional costs.
Complete sales like CPQ and revenue are separate Salesforce products which again needs additional budgeting for procurement.
Complete sales like CPQ and revenue are separate Salesforce products which again needs additional budgeting for procurement.
What problems is the product solving and how is that benefiting you?
Core CRM platform helps sales team to convert leads captured from market team into opportunities with better sales engagement and DATA driven AI assistance. The core SF can be seamlessly integrated with advance sales features like revenue and CPQ and billings
Honest Review Saleforce of Sales Cloud
What do you like best about the product?
I like that all sales and marketing data can be hosted in one platform and the ease of tracking the status of all leads.
What do you dislike about the product?
The cost of the additonal features are a bit pricey and somtimes it kicks in out while using.
What problems is the product solving and how is that benefiting you?
One platform overview of all sales process and the addition of einstein gives the sales team an idea of how to improve sales conversation.
Helping to keep track the pipeline and the outcome of each opportunity
What do you like best about the product?
It's a great way to manage business sales process and customer relationships. Data model is set out in such a way you don't need to think how to structure it, as it's done for you.
What do you dislike about the product?
Would be great to see some developments on out of the box forecasting feature that comes with Sales cloud licence.
What problems is the product solving and how is that benefiting you?
Helping to keep track the pipeline and the outcome of each opportunity.
Great experience
What do you like best about the product?
The best thing was opportunity pipeline and ability to be able to do forecasting.
What do you dislike about the product?
Not very much supporting in mobile devices.
What problems is the product solving and how is that benefiting you?
Site capturing and converting them to customer.
Highly configurable
What do you like best about the product?
I like the basic architecture and how simple it is to configure.
What do you dislike about the product?
You may need an expert to help get the best out of the system.
What problems is the product solving and how is that benefiting you?
It's providing a single source of truth for all sales data.
Highly customisable and functional.
What do you like best about the product?
Very functional and customisable solution
What do you dislike about the product?
Nothing specific to state for now.meets the needs.
What problems is the product solving and how is that benefiting you?
Supports our crm needs and business flow.
We use Sales Cloud and we love it
What do you like best about the product?
Easy customer record retrieval with all the latest customer activity.
What do you dislike about the product?
User can't have Sales Cloud and Service Cloud
What problems is the product solving and how is that benefiting you?
Keeping up to date on the most recent and relavent customer info.
Easy to use and navigate through
What do you like best about the product?
All data in one accessible place with ease of access
What do you dislike about the product?
I currently do not have anything I dislike
What problems is the product solving and how is that benefiting you?
I have the ability to see from brief to billing and having insight into the sales life cycle
Seamless
What do you like best about the product?
It gives a 360 view if customer journey and track opportunities and sales
What do you dislike about the product?
Limitations of the opportunity object. The field limitation requires other custom objects to meet requirements
What problems is the product solving and how is that benefiting you?
Reduced processing time. Contact details can be accessed and ccti integration
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