Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Good
What do you like best about the product?
Easy to use and easy to figure out if you are not formally trained.
What do you dislike about the product?
It is clunky and updates will happen with major changes.
What problems is the product solving and how is that benefiting you?
It is a good place to keep the CRM data.
Salesforce Sales Cloud flexibility
What do you like best about the product?
I like the flexibility of Salesforce Sales Cloud. It allows us to customize objects quickly and help us meet the needs of our business users to manage the accounts, contacts and leads.
What do you dislike about the product?
Aside from cost, we are not able to find a solution for many to many. We can only relate one object to another object when we need to be able to link many to many.
What problems is the product solving and how is that benefiting you?
The main problem Salesforce Sales Cloud is solving for us is that it helps us manage our accounts, contacts, leads and opportunities.
SC is the foundation of SF
What do you like best about the product?
The simple UX and the expandability of the product to support our ever changing business
What do you dislike about the product?
Forecasting is not the most intuitive functionality.
What problems is the product solving and how is that benefiting you?
Lead tracking
Sales Cloud helps to centralize my workday
What do you like best about the product?
Sales Cloud helps to keep all of my work centralized so that I don't have to use multiple systems. I can track accounts and action items all in one spot and easily get through my important task.
What do you dislike about the product?
Sometimes you do have to dig down through multiple areas to find the detailed information that you need.
What problems is the product solving and how is that benefiting you?
Centralizing information on my client base so that I can accurately decide on next steps.
Reliable platform
What do you like best about the product?
Analytics, Reporting, automation opportunities
What do you dislike about the product?
Cost, complexity and unfriendly user interface
What problems is the product solving and how is that benefiting you?
Lead management, pipeline visibility, customer engagement
My experience with Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud lets you work with new customer and build connection efficiently
What do you dislike about the product?
It needs improvement with mobile application,
What problems is the product solving and how is that benefiting you?
It boost the productivity, customer interaction and conversion rate of the business.
New User, Longtime Customer
What do you like best about the product?
Sales Cloud offers my team a robust suite of tools to engage our customers. I love how customizable the UI is for my reps.
What do you dislike about the product?
Salesforce can overly complicate basic sales functions. It can be a challenge for users that are not tech savvy.
What problems is the product solving and how is that benefiting you?
Salesforce allows us to track opportunities, order history, customer engagement to measure and enable sales performance.
Increases in productivity and sales across the board! Thanks for a solid product!
What do you like best about the product?
Increased in productivity leading to more sales
What do you dislike about the product?
No issues at all. Going well thus far!!
What problems is the product solving and how is that benefiting you?
Having clear line of site into activity of reps and movement of opportunities
Chose to work for a partner because I saw the value in Sales Cloud
What do you like best about the product?
I love the ability to bring all of my data in one place including leveraging customer information from the other clouds. Being able to see all interactions in one place is huge.
What do you dislike about the product?
Not anything! I used sales cloud at my previous company and chose to come to NeuraFlash to help bring the value of the platform to others.
What problems is the product solving and how is that benefiting you?
Disparate systems and data in different places - keeps everything together in one view.
Very effective tool to keep our sales org organized
What do you like best about the product?
Having ability to generate reporting and dashboards for our customer data
What do you dislike about the product?
Customization before use of sales cloud can take a bit of work
What problems is the product solving and how is that benefiting you?
Keeping all customer data organized
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