Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Greatest Sales Engine Ever Created!
What do you like best about the product?
Greatest sales engine ever created! Used it at multiple companies and never fails
What do you dislike about the product?
Sometimes it crashes but i dont blame that on anyone besides my wifi provider!
What problems is the product solving and how is that benefiting you?
Makes it easy to keep all my business information in order and never loss my focus
All-in-One Information Hub with a Robust Interface
What do you like best about the product?
I can find the information that I need in one place, the interface is robust
What do you dislike about the product?
the interface is robust, sometimes I miss fields but it can be configure.
What problems is the product solving and how is that benefiting you?
Making reports to obtain information efficiently
Best in class CRM
What do you like best about the product?
It is one of the best CRM today with Einstein adding a very insightful software that I have been using it for almost 8 years. I am also a part of the trail blazers community!
What do you dislike about the product?
Having used it for many years, I still feel that the user interface could be improved. The product's natural intuitiveness could be enhanced, and I believe incorporating AI into the developer experience would now allow for more efficient handling of admin-level development tasks.
What problems is the product solving and how is that benefiting you?
The biggest problem it solves for me is getting all my accounts, opportunities, stakeholder details, and activity history in one place without relying on scattered spreadsheets or memory. I’ve used SFDC for almost nine years, so the biggest benefit is consistency and I can create custom reports and analytics for my own reporting and tracking purpose.
Effortless Opportunity Tracking for Our Team
What do you like best about the product?
it helps our team keep our opportunities tracked in salesforce
What do you dislike about the product?
nothing comes to mind. We like using it so far.
What problems is the product solving and how is that benefiting you?
keeping track of our pipeline
Streamlined Sales Management with Powerful Customization
What do you like best about the product?
Salesforce Sales Cloud stands out for its powerful customization and automation capabilities. I love how it streamlines the entire sales process from lead management to opportunity tracking while providing real-time insights through robust reporting and dashboards. The integration options and scalability make it perfect for growing businesses, and the AI driven features like predictive forecasting help teams close deals faster.
What do you dislike about the product?
The main drawback of Salesforce Sales Cloud is its complexity and steep learning curve. While the platform is powerful, setting up customizations and workflows often requires technical expertise or additional support. It can also feel overwhelming for new users, and the cost can be high for smaller businesses when factoring in add-ons and integrations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves challenges around managing leads, tracking opportunities, and forecasting sales accurately. It centralizes all customer data, making it easy for our team to collaborate and maintain visibility across the sales pipeline. The automation of repetitive tasks and AI-driven insights help us close deals faster and improve productivity. Overall, it has streamlined our sales process and enhanced decision-making.
Transforms Sales Processes into a Revenue-Driving Powerhouse
What do you like best about the product?
The core benefit of Salesforce Sales Cloud is that it transforms a chaotic, decentralized sales process into a standardized, automated, and insightful engine that drives revenue growth.
What do you dislike about the product?
The downsides of using Salesforce Sales Cloud are significant and often stem from its vast power and complexity. The least helpful aspect frequently cited is the High Total Cost of Ownership (TCO), which extends far beyond the initial licensing fees.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is designed to solve the most critical, revenue-limiting business problems for sales organizations by transforming chaotic, manual, and disconnected processes into a unified, intelligent, and scalable system
Effortless Lead Tracking Made Simple
What do you like best about the product?
It allows you to easily keep track of your leads.
What do you dislike about the product?
Sometimes the network may not work the best.
What problems is the product solving and how is that benefiting you?
It keeps track of how many calls are made in a day, how your leads are doing, and who to call.
All-in-One Sales Platform That Streamlines Deal Management
What do you like best about the product?
What I appreciate most about Salesforce Sales Cloud is its ability to bring together all customer and opportunity information within one intuitive platform. This centralization makes the sales process more efficient, enhances the accuracy of forecasting, and allows me to monitor every interaction. As a result, I can manage deals more effectively and accelerate the process of closing opportunities.
What do you dislike about the product?
One aspect I find challenging about Salesforce Sales Cloud is that its extensive array of features can be overwhelming, especially for those who are new to the platform. While the customization options are robust and offer a lot of potential, making the most of them often demands extra time and effort to configure workflows and truly maximize the platform’s value.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses the challenge of managing customer information spread across various channels and tools. By bringing together leads, opportunities, activities, and forecasting into a single platform, it enables me to stay organized, focus on the most important deals, and have a clear view of the entire sales pipeline. This not only boosts efficiency and enhances the accuracy of follow-ups, but also makes it easier for me to close more business with less manual work.
Powerful, User-Friendly CRM That Supercharges Sales
What do you like best about the product?
Salesforce Sales Cloud is a powerful, user-friendly CRM that centralizes the entire sales process, offers great automation, and gives clear visibility into leads, opportunities and forecasts making selling faster and more organized
What do you dislike about the product?
It’s powerful, but the downside is its complexity and learning curve. Customizing reports and automations isn’t always straightforward and sometimes it feels heavier than it needs to be.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of scattered customer data, manual follow-ups, and lack of visibility in the pipeline. It brings everything into one place leads, accounts, activities, opportunities so I can work faster and make better decisions
Salesforce Sales Cloud: Scalable, Customizable, and Outstanding Support
What do you like best about the product?
Salesforce Sales Cloud is an extremely useful CRM that I utilized and helped implement for nearly 5 years. The product was able to scale and grow as our company's needs expanded, and we were able to customize our necessary workflows. Whenever there was an issue that needed troubleshooting, the support staff was there. Salesforce continues to impress me with its wide variety of product offerings for enterprise CRM needs.
What do you dislike about the product?
Sometimes there were limitations in Salesforce (unable to edit notes, even at an admin level), broken links, and required workarounds with specific customizations the company had implemented.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is a great CRM that allowed for seamless customer retention, management, and loyalty. Additionally, sales forecasting, dashboard creation, and granular drive downs into data!
showing 191 - 200