Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Education Management

Agile and adaptable

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The ability to customize the tool as you see fit based on your business needs. This can also been done on the fly and real time.
What do you dislike about the product?
Due to the ability to customize, you can very quickly create future headaches for yourself.
What problems is the product solving and how is that benefiting you?
It allows our sales rep to very quickly see where they are today, where they've been, and what they need to do to get there.


    Michelle M.

clean single source of truth

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
flexibility and robust tool that everyone can navigate
What do you dislike about the product?
Complexity and time consumption as learning
What problems is the product solving and how is that benefiting you?
single source of truth for business


    Medical Practice

Largely great

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use for the sales team, easy to train
What do you dislike about the product?
On boarding users/Sales staff. Could use some polish.
What problems is the product solving and how is that benefiting you?
Constant attention to our customers.


    Jeremy B.

Capable but can be improved

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Allows me to manage my entire sales team and cross functional partners in a single location
What do you dislike about the product?
Pricing and the cost associated with the tool
What problems is the product solving and how is that benefiting you?
Allowing my sellers to be informed and build out their territory plans in a single platform


    Mike D.

Great to track complex sales and transactions

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The sheer amount of customizations are simply astounding. There are endless things you can build and do with this platform!
What do you dislike about the product?
It can be slow at times and despite the huge amount of customizations there are limitations that have to be designed around.
What problems is the product solving and how is that benefiting you?
Tracking sales and other metrics, simplified reporting and dashboards


    Adam T.

Helping to organize routes for our field agents

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It saves tons of time in planning journeys
What do you dislike about the product?
Not working as intuitive as Google maps.
What problems is the product solving and how is that benefiting you?
Helping to optimize the routes for our field agents.


    Harpreet K.

Our customer journey is a success!!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Highly Customizable to meet end user's needs!!!!
What do you dislike about the product?
Some feature still not available in lightning!!
What problems is the product solving and how is that benefiting you?
Quoting, project management!!


    Richard C.

Excellent product

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Streamlining all business processes on the same platform
What do you dislike about the product?
Some of the limitations on the standard objects can be better
What problems is the product solving and how is that benefiting you?
It's saves us time to run analysis and communication


    Non-Profit Organization Management

Lots of options to grow and customize

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ability to customize the product to your needs and continue to grow efficiencies by integrating other software
What do you dislike about the product?
Initial integration and migration can be painful
What problems is the product solving and how is that benefiting you?
Managing our data and flows


    Ana R.

Easy user adoption

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Contact opportunity manager, you can have all the information related leads at a glance which makes it easy to use.
What do you dislike about the product?
Is expensive and for some companies that is one of the challenges.
What problems is the product solving and how is that benefiting you?
We are migrating from Microsoft CRM to salesforce