Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great product with a variety of customization
What do you like best about the product?
Customization and stability. It really is stable and designed well
What do you dislike about the product?
Takes time to understand all that it can do
What problems is the product solving and how is that benefiting you?
Keeping track of things and flow
Highly flexible and effective CRM platform
What do you like best about the product?
It provides lot of flexible and customizable out of the box tools to delelop custom CRM apps.
What do you dislike about the product?
Sometimes it takes longer development times to implement custom apps without the in built AI capabilities.
What problems is the product solving and how is that benefiting you?
We have multiple customer facing apps to resolve constitents service requests, provide requested information and redirect them to external/internal agencies if needed.
Salescloud
What do you like best about the product?
It's customizable and compatible with a lot of other salesforce offerings. Great features out of the box to start with.
What do you dislike about the product?
If your company doesn't abide by the standard sales process, it may not be usable right away. Will need customization and will need at least an admin to manage.
What problems is the product solving and how is that benefiting you?
Quick out of the box features
Great Solution For ease of use
What do you like best about the product?
I enjoy how customizable it is with little code or technical expertise
What do you dislike about the product?
I think some limitations aroind activity tracking for multiple Contacts can be improved to be more robust
What problems is the product solving and how is that benefiting you?
It allows us to organize our pipelines and forecast projected sales
Sales cloud for Asset Management
What do you like best about the product?
Sales Cloud is a powerful platform designed for various sales and related processes. We have four distinct but interconnected lines of business, and Sales Cloud can meet the specific needs of each. Additionally, as a versatile development platform, it enables the creation of custom workflows and processes tailored to our business, which can be integrated with the native Sales Cloud.
What do you dislike about the product?
The system is strong but complicated. It demands extensive learning and a significant amount of time to become proficient, even for those with substantial CRM experience in other platforms.
What problems is the product solving and how is that benefiting you?
We had four separate CRMs historically and have consolidated them into one organization that covers our entire business. This has allowed us to align our various sales channel processes and track data across the four business areas.
Easy to customize
What do you like best about the product?
The customisation easy to do for anything admin. It Can fit for Any business, data model,...
What do you dislike about the product?
The way sales objets are connceted to pardot should aslo bé thé case between sales and SFMC.
What problems is the product solving and how is that benefiting you?
Tracking sales and
What I Like Best About Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud is incredibly flexible and intuitive, allowing us to track leads, opportunities, and customer interactions with ease. Its powerful reporting tools and seamless integrations with other platforms have significantly improved our sales process and decision-making.
What do you dislike about the product?
The platform can be overwhelming for new users due to its complexity and wide range of features. Customizations sometimes require a lot of setup, and occasional performance slowdowns can affect efficiency, especially during peak usage times.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us streamline lead management, track customer interactions, and manage the entire sales pipeline in one place. It has improved our team's collaboration and provides clear visibility into sales performance. The automation of tasks and workflows has saved us significant time, allowing us to focus more on building relationships and closing deals. Additionally, its robust reporting helps us make data-driven decisions, leading to more accurate forecasting and better overall sales outcomes.
Great Product!
What do you like best about the product?
I like how it allows for some amazing automations that make the user experience much more seamless.
What do you dislike about the product?
I think there could be more third party integrations added!
What problems is the product solving and how is that benefiting you?
Cloud created the storing of data much easier!
Endlessly Customizable
What do you like best about the product?
You can build almost anything that your heart desires and the flow builder is getting better and better.
What do you dislike about the product?
Sometimes things aren't where you expect them to be.
What problems is the product solving and how is that benefiting you?
Automating processes within and between departments
Review
What do you like best about the product?
Awesome tools to help with our rep recruiting process
What do you dislike about the product?
A lot of information to take in so it can be overwhelming at times
What problems is the product solving and how is that benefiting you?
Recruiting new reps is now a more organized process
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