Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hospitality

Helps support our complexity

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
We have a complex customer structure with lots of data & sales cloud helps give the flexibility to organize it as needed for sales & CM.
What do you dislike about the product?
Slow development cycle/long waits on some smaller but often requested features--understanding there are updates on many areas
What problems is the product solving and how is that benefiting you?
Central space for sales and company data--makes reporting and summarization possible. Front facing user friendly tool to help show information/data processed in back end systems.


    Dori C.

Great experience so far!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I am new to sales force and I have found that sales cloud is really easy and accessible to learn!
What do you dislike about the product?
Not currently integrated with partner crm.
What problems is the product solving and how is that benefiting you?
Better visibility and transparency across different BUs


    Higher Education

Sales Cloud makes sales lives easier

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It provides tools for tracking leads from initial contact through to conversion, making it easier to manage the entire sales funnel.
What do you dislike about the product?
It native reporting is lacking. In order for you to get a bigger picture of your entire sales funnel you need a BI tool on top of it
What problems is the product solving and how is that benefiting you?
For growing businesses, Sales Cloud scales easily, handling large volumes of customers, deals, and data without compromising performance.


    sarita P.

Salesforce admin

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Automate the business, flows, integrating with different apps
What do you dislike about the product?
Data inconstancy, nothing much .........
What problems is the product solving and how is that benefiting you?
We use CPQ... It's great product and configuration app


    Hospitality

Great Service

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud has assisted support our sales team.
What do you dislike about the product?
Right now, i am unsure what needs improvement
What problems is the product solving and how is that benefiting you?
Data compiling and capture of customer


    Health, Wellness and Fitness

Sales Cloud helps us drive sales.

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Opportunity and opportunity pipelines help keep our team going.
What do you dislike about the product?
Nothing it is working as expected. Looking forward to adding agents
What problems is the product solving and how is that benefiting you?
Helps us keep track of agents opportunities and their client communications.


    Gayathri M.

Intuit SFDC Sales

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I like how seamless it is to quickly leverage OOB objects.
What do you dislike about the product?
Some of the customizations could be better. For example , tab couldn't be controlled by apex.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us to power the business for our sales experts.


    Carlos Hernán G.

Great engagement with customers

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The ability to keep closely in touch with our customers.
What do you dislike about the product?
There is nothing I dislike about Sales Cloud at the moment. It works as it should for our needs.
What problems is the product solving and how is that benefiting you?
The connection and engagement with our customers.


    Pablo C.

Easy to manage and build

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Its facility to connect all our system with our sales in a rapid way
What do you dislike about the product?
Steep learning curve, and expensive for our clients
What problems is the product solving and how is that benefiting you?
Connect our shopify sales


    Michael O.

Focus on essentials

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
From pipeline management to forecasting, sales cloud is a must that drives productivity and generates revenue
What do you dislike about the product?
Barely nothing that i can think of right now.
What problems is the product solving and how is that benefiting you?
Focusing on next best action