Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Yumi M.

Awesome to manage opportunities

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Managing leads to oppties, and orders it is easy and tuitive!
What do you dislike about the product?
Random errors with screen shaking when try to move to another record
What problems is the product solving and how is that benefiting you?
Cohensive forecasting to fit in dunamic business model


    Orchay N.

Cpq related processes are a bit complex still

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Mostly configurable orientend hence my input comes as a complement when code and plugins are needed
What do you dislike about the product?
Long async processing
I whould have expected to have a trigger event when processing is completed
Instead we are using trigger based with product rule we mark as flag to indidcate processing completion
What problems is the product solving and how is that benefiting you?
We use it mainly for the forecast and reports


    Retail

Territory planning

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
When using salesforce maps for territory planning, we are able to easily break down existing business and cut by state, county or zip code within minutes for a big picture look at what we are trying to accomplish.
What do you dislike about the product?
My sales team is not the most tech savvy. We use a mileage reimbursement software on top of salesforce maps and would love to have a one stop solution.
What problems is the product solving and how is that benefiting you?
Helps cut down territory planning time drastically.


    Information Technology and Services

Sales cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Track all of my activities and sales opptys in one place
What do you dislike about the product?
Price is steep and data entry could be easier
What problems is the product solving and how is that benefiting you?
Tracking activities and opportunities


    Rodrigo S.

360 sales cycle process and automation made perfect

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It helps me deliver a food our sales teams across the entire sales cycle, and help connect with Marketing Cloud to create connected solutions across customer 360
What do you dislike about the product?
It's hard to learn for newcomers, but there are many places and documentation to start learning
What problems is the product solving and how is that benefiting you?
I'm a partner helping my clients implement and use Sales Cloud, to help them have better sales processes


    Retail

Helpful Tool for territorys

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's been superhelpful with splitting territories evenly.
What do you dislike about the product?
It doesn't route correctly. Sometimes it skips around
What problems is the product solving and how is that benefiting you?
Splitting territories evenly. It's been amazing with making sure territories are split nicely between reps.


    Automotive

Nice product

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Best CRM product in market..............
What do you dislike about the product?
Nothing, which i don't like. ......... .
What problems is the product solving and how is that benefiting you?
Lead management...........


    Danica G.

Review dreaforce

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I love it how it connects information from different orgs
What do you dislike about the product?
Nothing at all. It is great and wish we had it
What problems is the product solving and how is that benefiting you?
Having too much data


    Financial Services

Gets the job done

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Has all of the core functionality needed for a CRM.
What do you dislike about the product?
Too many licenses for different features and functionality.
What problems is the product solving and how is that benefiting you?
Keeping track of our business.


    Manish N.

Amazing

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Performance and ability to customise the application easily
What do you dislike about the product?
Nothing as such I can think of to not like in sales cloud
What problems is the product solving and how is that benefiting you?
Productivity and sales lead