Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jann Pauline S.

Review of a Newbie System Admin

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I like that Sales Cloud is customizable.
What do you dislike about the product?
Our org encounters slow access / loading in the pages. Both for desktop and mobile app
What problems is the product solving and how is that benefiting you?
It helps us track the status of our offers with customers while checking our sales people's performance


    Joshua D.

Game Changer

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The best part about using Sales Cloud is the ease in which I can create flows for myself and my team that allow us to keep up with all our opportunities so that we don't let them go unnoticed or become too cold.
What do you dislike about the product?
I wish I could query leads a bit easier but I'm hoping Agents can help me do that soon.
What problems is the product solving and how is that benefiting you?
Follow up with clients and leads.


    Oil & Energy

Useful for Assigning Work

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ability to batch update owners and assigned accounts to objects in an easy, regional/graphical interface
What do you dislike about the product?
Occasionally very slow to load -- even plotting <100 objects.
What problems is the product solving and how is that benefiting you?
Allows us to plot cases on a map and route work easily


    Kishore Kumar M.

Our sales team is far more efficient

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Our sales team were able to close more deals with the help of sales cloid
What do you dislike about the product?
Not smart sales queue out of box, we get so many leads hard to prioritize
What problems is the product solving and how is that benefiting you?
Closing more sales


    Laura M.

Sales Cloud Knowledgable

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The entire cloud. I love the sales cloud platform
What do you dislike about the product?
Nothing. Ist great and has been a good purchase for us
What problems is the product solving and how is that benefiting you?
Forecasting, opprtunity managment


    Daisuke K.

Amazing product

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
To promote my client's business, this solution is helpful as right solution.
What do you dislike about the product?
From my client, sometime it is difficult to use original function without customization.
What problems is the product solving and how is that benefiting you?
There are no specific problematic.


    Ben K.

Salesforce maps for wholesaler planning

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's a great tool for our sellers to seamlessly plan travel loops in their territory - with the added benefits of being directly in the CRM!
What do you dislike about the product?
Limits on visualizations make it hard to drive full adoption
What problems is the product solving and how is that benefiting you?
Helping our sellers be more efficient and maximize travel time efficiency


    Katara Z.

Salesforce as a CRM

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is definitely the most streamlined CRM that exists and it's super end user friendly
What do you dislike about the product?
I have not run into any issues while using the Sales Cloud.
What problems is the product solving and how is that benefiting you?
The automation that comes with emails tracking allows our sales reps to spend more time on tasks without having to repeat logging emails manually


    Tay A.

Solution Architect

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is the most user friendly CRM with a streamlined process with many capabilities l.
What do you dislike about the product?
So far there is nothing I can complain about, but I'm still learning. I'll be back
What problems is the product solving and how is that benefiting you?
Allows users easy access to infotmation


    Preya S.

Salesforce developer

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Very robust and helpful, lead conversation
What do you dislike about the product?
Opportunity and account doesn't have 1 -1 relationship
What problems is the product solving and how is that benefiting you?
Help predict how soon opportunity will close