Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Tracey B.

Sales Cloud Makes Sense (and Cents!) for Nonprofits Too

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Many nonprofits have revenue streams that fit better with a sales model over a donation or fundraising model. Being able to use Sales Cloud alongside Nonprofit Cloud gives them a comprehensive picture of their revenue streams. It just makes sense to use it!
What do you dislike about the product?
The learning curve can be hard for first timers in tech, but there are lots of resources and community support to help.
What problems is the product solving and how is that benefiting you?
Tracking all info related to revenue streams


    Human Resources

Make Sales Cloud Work For You

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The top 3 benefits of Sales Cloud are:

- Automation: being able to automate manual processes so you can focus on the customer

- Integration: the ability to integrate with many of the Sales tools, but specifically tools that manage your Leads

- Customize/Scalable: possibly the most important is being able to make this fit to your needs and the growth of your company.
What do you dislike about the product?
Here are some growing pains with Salesforce Sales Cloud:

- Customization can come across as a blessing and a painpoint. As you start to custom build your own space, it easy to make things even more complicated for your Sales team. So finding a balance between innovating and being simple/convinient
What problems is the product solving and how is that benefiting you?
As mentioned in the top 3 benefits, Sales Cloud is enabling us to:

- Integrate with third party tools, in the case of Leads this keeps the data up to date and clean to make sure we are reaching the right people with the right information

- Allows us to customize this space to keep up with a rapidly growing company.


    Aya O.

Robust and configurable

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Low code solution that is continuously getting enhanced
What do you dislike about the product?
Can be pricey if you have a smaller org or bad rep
What problems is the product solving and how is that benefiting you?
Lead to order and order to cash processes


    Pharmaceuticals

Easy to use bundle

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Decent bundle and agent force possibilities for integrations with field team
What do you dislike about the product?
Wish it included more from other skus. We like buying bundled features more in bulk
What problems is the product solving and how is that benefiting you?
Possibility are currently growing with agent force and will eliminate time


    Joshua C.

Sales Cloud helped maximize productivity for our sales team.

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Automating Sales processes has really helped keep our sales team moving in the right direction.
What do you dislike about the product?
I don't have any issues with Sales Cloud.
What problems is the product solving and how is that benefiting you?
We found that our Sales team was spending too much time with priccesses that didn't lead to conversions. Utilizing Sales Cloud has helped us focus our time on leads and clients.


    Sunil N.

Sales Cloud is changing how we imagine sales

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's do easy to manage our revenue pipeline with Sales Cloud
What do you dislike about the product?
Sometimes it takes a lot of time to load the platform.
What problems is the product solving and how is that benefiting you?
Sales cloud is helping us manage our all customer data in one place and acts like a one stop shop.


    Graham B.

Sales Cloud Review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Very Reliable with solid foundation and functionality
What do you dislike about the product?
The basic reporting and the current change to decommission and migrate to new functionality
What problems is the product solving and how is that benefiting you?
Sales & Service


    Information Technology and Services

It’s great!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's the best cloud they've invented!!!!
What do you dislike about the product?
Missing functionality can be a pain but the apps help with that
What problems is the product solving and how is that benefiting you?
It puts all data in one place and that is a huge benefit.


    Bella B.

Best CRM there is

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Powerful and complete platform. Critical to our business and with the AI tools coming in, it's getting more and more valuable all the time. I wouldn't hesitate to recommend it to anybody who is looking to level up their sales tech stack
What do you dislike about the product?
It could be quite hard to get started because there's so much functionality at the
What problems is the product solving and how is that benefiting you?
A single place where all our customer data is brought together


    Gaurav Y.

Enterprise Architect Recommendations

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is so fast in implementation we can create multiple asks from business in no time with point and clicks, loves latest forecasting
What do you dislike about the product?
Nothing everything is good, classic email templates should be stopped :)
What problems is the product solving and how is that benefiting you?
Lot of fast tracking of emails so that we can get insights about interaction with our customers