Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Brianna N.

Sales Cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is one of the most comprehensive customer relationship management (CRM) platforms designed to help sales teams manage leads, opportunities, accounts, and customer interactions more efficiently. It’s packed with powerful tools that streamline the sales process, enhance productivity, and improve pipeline visibility.
What do you dislike about the product?
Cost: For small businesses, the pricing can be high, especially when considering premium features and customizations.
• Complexity: While highly customizable, Sales Cloud can be complex to implement and navigate without sufficient training or support.
• Learning Curve: The platform’s breadth of features can overwhelm new users, requiring time and effort to fully master.
What problems is the product solving and how is that benefiting you?
Managing pipeline and forecasting has been a historically large challenge for us. With Sales Cloud and all of the features within Sales Cloud we can now report on our pipeline to executives as well as accurately forecast.


    Non-Profit Organization Management

Salesforce Sales Cloud Review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to navigate and clean interface.
What do you dislike about the product?
Nothing really. Need to use it more to discover my dislikes.
What problems is the product solving and how is that benefiting you?
Identifying potential new donors/customers.


    Oil & Energy

Click n drive

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Build robust solutions just by click and drive
What do you dislike about the product?
Having to replicate data in Salesforce and build integrations.
What problems is the product solving and how is that benefiting you?
Ability to monitor and manage sales and engage partners


    Amardeep S.

Director, Commercial IT

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is abundantly easy to configure for business use cases.
What do you dislike about the product?
Basic Reporting offering lacks most basic features.
What problems is the product solving and how is that benefiting you?
It is the CRM of choice for our organization and allows for an amount of flexibility and agility other CRM platforms don't.


    Angus M.

Works great

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I don't have to maintain servers. It has alosmmso helped to increase our sales rate.
What do you dislike about the product?
I actually use sfcc and just want a zig. Give the zig
What problems is the product solving and how is that benefiting you?
We get to sell lots and lots of wine.


    Ashfaq A.

Sales Cloud, close deals faster

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The Lead and Opportunity processes are best
What do you dislike about the product?
Connecting with external marketing platform
What problems is the product solving and how is that benefiting you?
We can implement number of sales processes very easily


    Information Technology and Services

defacto sales application for enterprise

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Business process management within the platform is extremely customizable.
What do you dislike about the product?
Dated UI if still using Classic. Need to support legacy applications.
What problems is the product solving and how is that benefiting you?
Managing pipeline within our org.


    Building Materials

Amazing

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Cpq and ales and opportunity and quote quote lines easily can be do and send to
What do you dislike about the product?
Work slow not initiative and price rules
What problems is the product solving and how is that benefiting you?
This is how we sell so it solve the selling ptocess


    Saranga VijayaKumar K.

Gives a compete 360 understand your customer and personalize the experience with good feedback loop

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Customer 360 experience to fully understand the customer persona
What do you dislike about the product?
Nothing really but learning how to consume Einstein on top of sales
What problems is the product solving and how is that benefiting you?
Customer experience in patient access


    Information Technology and Services

System helps enable our team

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Automating our workforce. Helps close sales faster.
What do you dislike about the product?
Nice that it is a platform. At times it allows too much
What problems is the product solving and how is that benefiting you?
Automated testing is hard