Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud is great
What do you like best about the product?
Sales Cloud enables our fleet of agents to service our guests
What do you dislike about the product?
Does not play well with Salesforce Service Cloud
What problems is the product solving and how is that benefiting you?
Great system to make group sales
Keep track of my customers
What do you like best about the product?
Sales sales keep track my customers, I can't remember what I had for breakfast alone all the conversations I've had with all my customers
What do you dislike about the product?
A little bit of set up, but you can get training from Trailhead
What problems is the product solving and how is that benefiting you?
Keep track of all of our customers as a challenge, but Salesforce makes it easy and the reporting is awesome!
Good for sfa
What do you like best about the product?
Lead to' opp mng end to end Support for sales people
What do you dislike about the product?
Tue quote / cpq is still complex to' manage
What problems is the product solving and how is that benefiting you?
Sales tunnel visibility
Great playform
What do you like best about the product?
We have all the information at one central location and customer find it easy to use
What do you dislike about the product?
Sometimes it can be slow and have linitations
What problems is the product solving and how is that benefiting you?
Lead to Opportunity
Great mature product but innovation lacking
What do you like best about the product?
Great for the core features for a sales team
What do you dislike about the product?
Hard to train and get innovation since it requires time to implement and train.
What problems is the product solving and how is that benefiting you?
Manage pipeline , centralized info
Sales operations manager
What do you like best about the product?
Sales cloud allows us to track and optimize sales from top of funnel through close performance in one system.
What do you dislike about the product?
We have a lot of historical data that does not get removed and so knowing what's currently relevant with our accounts and customers is a challenge.
What problems is the product solving and how is that benefiting you?
Sales cloud is assisting in opportunity life cycle.
Partnership Management for Dummies
What do you like best about the product?
It allows the integration of information about your partners to be accessible while you build the best practices and approach for nurturing great work together ❤️
What do you dislike about the product?
I am happy about it and cannot see anything yet that I dislike.
What problems is the product solving and how is that benefiting you?
I am able to track all my partners at various stages of interaction.
Salesforce Developer
What do you like best about the product?
What I like best about Salesforce Sales Cloud is its versatility and powerful automation. It allows businesses to customize the platform to fit their specific sales processes, which makes it adaptable for companies of all sizes. Features like *Salesforce Flow* and *Einstein AI* automate repetitive tasks like lead scoring and follow-ups, freeing up sales teams to focus on closing deals. The real-time reporting and analytics offer actionable insights, helping managers optimize their sales strategies. Additionally, its mobile app ensures sales reps can stay productive on the go, while integrations with other tools streamline the entire sales process.
What do you dislike about the product?
Salesforce Sales Cloud can be complex and overwhelming for new users due to its vast features. Customization and implementation require time, expertise, and sometimes costly consultants, which can be challenging for smaller businesses.
What problems is the product solving and how is that benefiting you?
Sales process and CPQ
Love this product
What do you like best about the product?
This product helps us get the inside look for our customers. Allows us to track ur customers buying habits.
What do you dislike about the product?
How much customization we have to do to make it work for us.
What problems is the product solving and how is that benefiting you?
Pipeline management. Resource management.
Vero good product
What do you like best about the product?
The possibilità to build out own processes
What do you dislike about the product?
The licensing and precis could be better
What problems is the product solving and how is that benefiting you?
Business process
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