Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Leah N.

Salesforce Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We are able to monitor effectivity of our Sales team as well as our Accounts
What do you dislike about the product?
Data import can sometimes be challenging
What problems is the product solving and how is that benefiting you?
Monitoring activities of sales team and managing accounts


    Banking

Customize is the biggest error

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Comprehensive Customer Management: Sales Cloud centralizes customer data, giving sales teams a complete view of interactions, communication history, and customer needs. This helps in building stronger customer relationships and offering personalized experiences.
What do you dislike about the product?
Customization Complexity: While Sales Cloud is highly customizable, setting it up for specific business needs can be complex and time-consuming. Customizing workflows, reports, or integrations often requires technical expertise or hiring a Salesforce consultant.
What problems is the product solving and how is that benefiting you?
Overall, Salesforce Sales Cloud drives efficiency, improves sales processes, and offers a scalable platform that grows with your business needs.


    Financial Services

Salesforce and nCino make our loan process streamlined

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Automation has helped streamline our loan process. We can now better track loan statuses, ensure consistency, and improve efficiency.
What do you dislike about the product?
Expensive to acquire and takes a team to manage
What problems is the product solving and how is that benefiting you?
Streamlining our processes, analytics, and communication


    Jermaine S.

Helps productivity

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Love the guided selling and deal insight features.
What do you dislike about the product?
There isnt anything that I dislike about Sales Cloud
What problems is the product solving and how is that benefiting you?
We havent started implementing it yet, but there are countless opportunities to utilize Sales Cloud


    Zachary M.

What an amazing experience!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Support and ease of use. Spectacular performance
What do you dislike about the product?
That I didn't invest sooner! What a wonderful experience
What problems is the product solving and how is that benefiting you?
Productivity, more prompt accurate responses for provider understand/sales Rep tracking


    Teresa M.

Makes Sales Easier

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It enables more efficient work and one source of truth. The amount of data that can be accessed brings it all together.
What do you dislike about the product?
Navigation for the end user can be somewhat of a chalkenge
What problems is the product solving and how is that benefiting you?
One source of truth for data


    paola p.

data cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
it is a very good product we are working on it
What do you dislike about the product?
We are reviewing and comparing the product.
What problems is the product solving and how is that benefiting you?
we are evaluating the product


    Electrical/Electronic Manufacturing

Love Salesforce

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The Einstein AI capabilities in Sales Cloud have been a game-changer for our team. The predictive lead scoring helps us focus on the most promising prospects, while the automated activity capture saves us hours of manual data entry. It's like having a digital assistant that makes our entire sales team more efficient.
What do you dislike about the product?
Sales Cloud can be inconsistent across our international offices. Managing user permissions and data sharing rules across our numerous departments and global divisions can be a challenge.
What problems is the product solving and how is that benefiting you?
Having the right data available at the right time to better quote the customer.


    Karri W.

Collaboration at it’s finest

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud offers a great way for Team to collaborate on deals and see a solid history of Opportunity details to continue the process
What do you dislike about the product?
I wish Salesforce offered more feature to help with end user training to increase adoption
What problems is the product solving and how is that benefiting you?
Collaboration


    Jennifer B.

Sales Cloud reporting is a game changer

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The reporting in Sales Cloud is intuitive and provides insights for Users to make better business decisions
What do you dislike about the product?
Not really a product issue, but you have to have accurate and complete data for reporting to be truly valuable. Many companies struggle with this
What problems is the product solving and how is that benefiting you?
Automating repetitive prodesses