Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud review
What do you like best about the product?
Ease of use.
Accounts team and it's visibility fwature6
Accounts team and it's visibility fwature6
What do you dislike about the product?
Overall, I have no complaints. Salesforce Sales cloud has all good features.
What problems is the product solving and how is that benefiting you?
Account, opportunity and lead Management
Would Recommend
What do you like best about the product?
The cababilities to make your team more productive and to implement your business process are top tier.
What do you dislike about the product?
the price of add ons when you want additional cool features
What problems is the product solving and how is that benefiting you?
One place for the whole company to enter, report, and take action on data
Intuitive Platform
What do you like best about the product?
Ease of use, flexibility, low code solution
What do you dislike about the product?
High cost of add ons, legacy features that don't get deprecated
What problems is the product solving and how is that benefiting you?
Capturing unstructured data from sales reps
Case Management
What do you like best about the product?
Service Cloud provides amazing features for internal support case management. Automation is key for high volume and you can get it all. Leaving in Salesforce why use another tool? It's great and I wouldn't go back
What do you dislike about the product?
There is no downside to me. like it much.
What problems is the product solving and how is that benefiting you?
Internal Salesforce Support case management and knowledge management
Good CX
What do you like best about the product?
Opty & Quote Management, Territory management
What do you dislike about the product?
I think i dont dislike this product at all
What problems is the product solving and how is that benefiting you?
Sales journey for B2B
Salesforce Sales Cloud is able to meet all business requirements.
What do you like best about the product?
Salesforce Sales Cloud is easy to configure and maintain and is scalable as my company grows.
What do you dislike about the product?
Forecasting tool is somewhat limited and does not meet all use cases.
What problems is the product solving and how is that benefiting you?
Managing customer relationships, lead and opportunity management, forecasting, approval processes.
Salesforce is the place to be for your CRM
What do you like best about the product?
Having your sales team working all in one system, to allow for better reporting & collaboration in management of a healthy sales pipeline. There is so much it can do, and as an Admin I am able to do so much of that myself without need dev expertise.
What do you dislike about the product?
There is so much it can do, which is great, but it can be a lot to consider on which features/functionality is the next best thing to pursue for your users...we have some adoption issues with our users so trying to figure out what is best next thing that can get them excited/bring them the most benefit.
What problems is the product solving and how is that benefiting you?
Visibility and ease of pipeline reporting for our sales managers. Lead generation from several different sources.
Sales cloud is awesome
What do you like best about the product?
It has all the capability to make a sales agent most productive and close the deal asap
What do you dislike about the product?
Some of the features are still not realtime
What problems is the product solving and how is that benefiting you?
It's helping agent to close their deals
Salesforce Admin/Developer
What do you like best about the product?
Sales Automation process and opportunities management
What do you dislike about the product?
Feeling little Costier And complexity for mamaging
What problems is the product solving and how is that benefiting you?
Automating the sales process
It's not called Salesforce for nothing!
What do you like best about the product?
It gives sales reps the keys to making the most of opportunities.
What do you dislike about the product?
Nothing that I can think of at the moment.
What problems is the product solving and how is that benefiting you?
Consise information
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