Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Mya H.

Love Sales Cloud to corral sales

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use and ability to report on statistics for leadership
What do you dislike about the product?
Data entry is always an issue. Getting the team to do the required fields.
What problems is the product solving and how is that benefiting you?
Housing data
Creating analytics


    Michael F.

The core!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce bread and butter has always been Sales Cloud... stay true to the core, baby! SFA all day.
What do you dislike about the product?
Forecasting needs (more) work. Not customizable enough.
What problems is the product solving and how is that benefiting you?
Opportunity management is a must! We also do a lot of account attribution and assignment natively in Salesforce.


    Marcus W.

Tracking ROI made easy

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The ability to track the sales process through the SalesForce Sales Cloud is unmatched. Showing the communication, events, and marketing that tie to the opportunity show what is working and what we may need to revisit from a plan perspective.
What do you dislike about the product?
There isn't much I would change as SalesForce has so many other platforms that integrate into sales cloud, that any gaps are essentially filled.
What problems is the product solving and how is that benefiting you?
Tracking ROI and productivity are issues most companies have but this helps improve the monitoring of your sales team and resources.


    Information Technology and Services

Best CRM available

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud has an easy to follow flow of leads into contacts and accounts. With the roll out of agents and Einstein this superpowers sales workflows.
What do you dislike about the product?
Sales cloud is not the cheapest product out there.
What problems is the product solving and how is that benefiting you?
Sales cloud presents and end to end solution for our Sales reps to manage their day to day process flows.


    Ron M.

Great Product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The fact that the cloud is tailored for direct sales management, focusing on optimizing the sales process from lead capture to revenue,
What do you dislike about the product?
Our organization loves Salesforce Cloud.
What problems is the product solving and how is that benefiting you?
No problems so far


    Mechanical or Industrial Engineering

Simple Integration, Large Payout

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The integration and seamless connectivity of company data all in one place
What do you dislike about the product?
I would like to see more intuitive analytics capabilities
What problems is the product solving and how is that benefiting you?
All company data is structured and smart


    Christian D.

Been using it since 2014. Never let down.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Very intuitive and easy to use. Very valuable tool in our arsenal of tools.
What do you dislike about the product?
I don't dislike anything about Sales Cloud.
What problems is the product solving and how is that benefiting you?
Providing us insight on our business potential and funnel development.


    Akash M.

Have been implementing and using sales cloud for more than 14 years

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Account, Lead management, opportunity management, Campaign & members, quote management, this is all a customer needs to get started with Sales
What do you dislike about the product?
Quote management needs to be more customisable
What problems is the product solving and how is that benefiting you?
Manage sales


    Matt W.

Sales Cloud Meets our needs

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is a great repository of our customer information. We use the quoting tool mostly in sales cloud.
What do you dislike about the product?
Accounts and contacts labeled as inactive should not appear in global searches.
What problems is the product solving and how is that benefiting you?
Connecting outlook to sf is great so we are able to know who and when someone contacted the customer.


    Brandon W.

Staple CRM for businesses

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is a strong flexible CRM with a one of the largest and active communities of experts and certified professionals.
What do you dislike about the product?
User management could be more streamlined and accessing new features could be streamlined as well
What problems is the product solving and how is that benefiting you?
Organizing business data and automating processes