Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Parmit K.

A Comprehensive and Scalable CRM Solution

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
One of Salesforce Cloud’s strongest features is its customization capabilities. With tools like Lightning App Builder, users can create custom apps and automate complex workflows without needing deep technical knowledge. Additionally, the integration options are virtually limitless, allowing businesses to connect Salesforce with other third-party tools seamlessly.
What do you dislike about the product?
One of the least helpful aspects of Salesforce Sales Cloud is its complexity, especially for new users or smaller businesses.
What problems is the product solving and how is that benefiting you?
efficiency


    Chase W.

Right tool for the job

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
This is a specific set of tools that help sales professionals deliver at the next level
What do you dislike about the product?
Nothing comes to mind at the moment. The only thing might be that a first time user would need time to become familiar with the power possible with sales cloud.
What problems is the product solving and how is that benefiting you?
Most of my professional contacts are migrating from soreadsheets to sales cloud and seeing that they are able to stay in contact with prospects in a more timely and specific manner.


    Information Technology and Services

Sales cloud has helped enable our customers

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We have been able to speed up engagement with our sales reps and customers using all of the advanced tooling enabled through Salesforce.
What do you dislike about the product?
Sometimes it is hard to find the right tools after so many iterations of product offerings.
What problems is the product solving and how is that benefiting you?
It allows us to engage with our sales reps and see their progress.


    Rodrigo L.

Incredible

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
SalesForce can improve our work getting all information and data's in one unique place
What do you dislike about the product?
I think the look and field could be better
What problems is the product solving and how is that benefiting you?
We can get faster sales and security for the company.
The platform provide increase the sales without increase the sales team


    Gustavo G.

Excellent

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Process control about sales and stages is a really good tool
What do you dislike about the product?
Nothing I think every functionality was good
What problems is the product solving and how is that benefiting you?
Track


    Daniel H.

Structured!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
There is no better way to organize the day and be able to plan ahead. The use of tools within the platform allow for a seamless flow from a presale to onboarded experience
What do you dislike about the product?
Not quite sure. The way you can customize while using out of the box tools makes this hard to answer
What problems is the product solving and how is that benefiting you?
A more wholistic view of my customer


    Financial Services

Find Your Leads

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Marketing Cloud easily identifies leads and guide you toward your action items.
What do you dislike about the product?
Reporting functions still need a little bit of attention.
What problems is the product solving and how is that benefiting you?
Identifying new or existing customers that need to be contacted for a new loan.


    sahithi s.

Technology Driven

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Low code automation tools are very helpful to achieve a lot with relatively less efforts. I love flow builder.
What do you dislike about the product?
There is'nt any downside. I'm still exploring the capabilities of it so haven't come across the limitations or dislikes yet!
What problems is the product solving and how is that benefiting you?
We are moving away from legacy system to salesforce and this will help us to operate and communicate with other systems in a better way


    Karim L.

Excellent user experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud is very easy to use and simplifies tasks for sales teams. It helps save time by automating some of the more routine work and gives useful insights that help improve customer relationships. Overall, it makes the sales process smoother and more efficient.
What do you dislike about the product?
One potential disadvantage of Sales Cloud is that it can take time and effort to customize the platform to fit specific business needs, especially for smaller teams with limited technical resources.
What problems is the product solving and how is that benefiting you?
Automate a lot of routines


    Consulting

Awesome product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easily customisable to meet business needs
What do you dislike about the product?
Can be difficult to get up and running without consultant expertise
What problems is the product solving and how is that benefiting you?
Helping us manage our pipeline