Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

Amazingly powerful product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
How customisable it is to work with my business needs
What do you dislike about the product?
With great power of customisation can end up with problems
What problems is the product solving and how is that benefiting you?
Sales process optimisation


    Mehmet James B.

Nice

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It's innovative technologies and investments in future
What do you dislike about the product?
Cool features and innovative products i love it
What problems is the product solving and how is that benefiting you?
It's great in terms of innovation


    Dr. Jasmine Y. H.

Awesome products

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud is wonderful. It's been helpful to everyone I know that uses it. The interface allows for great functionality and speed.
What do you dislike about the product?
The system is constantly developing, which makes it super agile with changes.
What problems is the product solving and how is that benefiting you?
The ability to make choices is impkrtant.


    George S.

Salesforce #1CRM and helps lot of companies

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to build . No code /low code. Global Search
What do you dislike about the product?
User management- search needs to be optimized
What problems is the product solving and how is that benefiting you?
Case management / Investigation


    Yuvika S.

It’s comprehensive and customizable nought to cover all our business needs

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It's intuitive to navigate and there is a ton of support for different use cases within the business
What do you dislike about the product?
Some functionalities are not available that make sense in terms of reporting.
What problems is the product solving and how is that benefiting you?
It is organized and easy to navigate and train stakeholders on


    Colton H.

Love it. Been using sales cloud for years

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I love that it's easy to customize for our specific use cases.
What do you dislike about the product?
We have a lot of tech debt which can be hard to navigate
What problems is the product solving and how is that benefiting you?
Just makes it easier to track prospects and customers


    Financial Services

Sales Cloud Review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is really the premiere or initial cloud, that salesforce is really centered around. So many awesome features and tools to manage and grow sales in every business.
What do you dislike about the product?
Can be limited in licensing for various products.
What problems is the product solving and how is that benefiting you?
Opportunity management


    Government Administration

The user platform is easy and intuitive to use.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The user platform is easy and intuitive to use
What do you dislike about the product?
That I cant use it for more processes and cant deploy it fast enough
What problems is the product solving and how is that benefiting you?
Being able to track and analyze in coming customer issues


    Vincent D.

Product Manager

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The different capabilities and features.
What do you dislike about the product?
The fact that it needs quite some customization for specific use cases
What problems is the product solving and how is that benefiting you?
It helps us mainly with AI sales


    Sri Sai R.

Sales cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
This is good product, great one. Good for leads and tracking opportunities
What do you dislike about the product?
Not much, its great for leads. I love it
What problems is the product solving and how is that benefiting you?
Getting leads and opportunities