Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Streamlining the sales process
What do you like best about the product?
It let's you guide your sales reps through the complete sales process, give them guidance, remind them on what to do and when to follow up and keeps record of all that is happening involving the customer while doing that.
What do you dislike about the product?
It is quite pricy for smaller companies to afford so as a consultant you need to make the best of what you can get out of the box.
What problems is the product solving and how is that benefiting you?
It is bringing all information and functionality into one spot so sales reps have everything at the ready. The don't have to jump between systems anymore to bring a potential customer from lead to opportunity to happy customer.
Had a great experience using Sales cloud
What do you like best about the product?
Sales performance increased with profits
What do you dislike about the product?
If I should be able to do more functionality
What problems is the product solving and how is that benefiting you?
Profits
Easy to use and helpful
What do you like best about the product?
The ability to track products and pricing.
What do you dislike about the product?
Confusing API Names in the meta data make it hard to understand.
What problems is the product solving and how is that benefiting you?
It is solving the ability to make products availabile.
Pretty good
What do you like best about the product?
I like the summarized view of prospects and the dashboard that comes with it
What do you dislike about the product?
I think there could be more options to drill down. Prospects need more granularity and the product can reflect that better.
What problems is the product solving and how is that benefiting you?
Good to have a big picture view of the pipeline And take follow up actions
It's good to use product and unlock great sales cloud potential
What do you like best about the product?
Salesforce Sales Cloud stands out for its customization, advanced analytics, and AI-driven insights with Einstein, helping sales teams prioritize leads and forecast effectively. Its automation tools streamline tasks, while seamless integration with other platforms enhances overall productivity and efficiency.
What do you dislike about the product?
One drawback of Salesforce Sales Cloud is its complexity, especially for new users, as the extensive customization options can lead to a steep learning curve. Additionally, the cost can be high, particularly for smaller businesses, and some users find that the system can become slow or cluttered as more data is added.
What problems is the product solving and how is that benefiting you?
It unlocks a great potential for sales rep to sales faster by having an integrated customer 360 view beforehand while interacting with customers.
Sales cloud review
What do you like best about the product?
Ease of use
Flexibility
Customer UI experience
Flexibility
Customer UI experience
What do you dislike about the product?
Release notes challenges for each release
What problems is the product solving and how is that benefiting you?
Opportunity management
It’s very easy and productive for my team
What do you like best about the product?
Pipeline and Forecasting to planning entire year
What do you dislike about the product?
Process to learn to use it and start to take advantage
What problems is the product solving and how is that benefiting you?
Make a route an pipeline of our clients and opportinities
Sales cloud useful for the customers
What do you like best about the product?
Useful easy for customers and sales users
What do you dislike about the product?
Not likely and sometimes it was slow to the users
What problems is the product solving and how is that benefiting you?
Interactions with users
Bringing order into chaos
What do you like best about the product?
To know what each sales rep is on to and to guide them to success
What do you dislike about the product?
The pricing, i.e I want to pay what I use and not the whole thing
What problems is the product solving and how is that benefiting you?
Creating and managing sales pipeline
Sales Cloud is a must for any size and style of sales team!
What do you like best about the product?
I love how configurable Sales Cloud is! I can build a sales process for various teams with different stages and probabilities.
What do you dislike about the product?
It can be a bit overwhelming for smaller sales teams, but can be configured to hide unused fields and functionality.
What problems is the product solving and how is that benefiting you?
Pipeline tracking and accountability.
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