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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Brenda F.

Dreamforce Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud provides us valuable insights and streamlined efficiency.
What do you dislike about the product?
The initial setup was a bit slow as we defined our needs and configured our setup
What problems is the product solving and how is that benefiting you?
Streamlining our services into one platform


    Mahesh S.

Great sales cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
From leads to order processing in sales cloud salesforce
What do you dislike about the product?
There is nothing much.. it changed lives of many
What problems is the product solving and how is that benefiting you?
CRM and order management


    Sally S.

A quality product

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It helps enable lead generation that creates actionable insights. A great product to use
What do you dislike about the product?
This is not applicable to our use cases.
What problems is the product solving and how is that benefiting you?
Lead generation


    Tanya K.

Amazing possibilities

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud allows our teams to forecast track our sales across multiple departments so we can work towards one goal. The ability for marketing to track the journey of their leads and campaigns to calculate their ROI. Our Partner Business Development team can manage referral opportunities from our partners and enable pipeline management between our organization to easier close deals.
What do you dislike about the product?
As our company has multiple departments contributing to lead and opportunity generation, the ability to apply shared attribution to leads and opportunities would allow us to better travk our customer journeys and at which points through the process each department interacts with the customer.
What problems is the product solving and how is that benefiting you?
Sales cloud solve issues around sales enablement with our partners and managing the pipeline progression to get to close.


    Kevin A.

Salescloud Review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salescloud allows us to intelligently provide lead and opportunity scoring, routing, and customization on campaigns.
What do you dislike about the product?
Honestly, its a great product. maybe some advanced AI features which is coming to start building agents.
What problems is the product solving and how is that benefiting you?
Tracking, maximizing, and scoring leads and opportunities.


    Neelima V.

Learn new stuff

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Community building and creative thinking to help customers.
What do you dislike about the product?
Salesforce sales cloud is good about proving customers a good tool.
What problems is the product solving and how is that benefiting you?
We had multiple users at the compaony who need help with assisting the customers.


    Information Technology and Services

Provides insight into customer interactions

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Creating task automations help track sales productivity with the mobile app providing all round accessibility to the sales team. It is secure and scalable for business growth.
What do you dislike about the product?
The customization capabilities means that complex customizations can be built in, with complex automations which further leads to tech debt.
What problems is the product solving and how is that benefiting you?
It helps the sales team track the progress of deals through different stages, giving visibility into which opportunities are likely to close. This leads to better planning and utilization of resources across board.


    Information Technology and Services

Stellar experience w Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Centralizing all our data in one place and the innovation through sales cloud has helped our field teams be more efficient and win more business.
What do you dislike about the product?
UI improvements to highlight what matters most would be more useful
What problems is the product solving and how is that benefiting you?
Highlighting where we need to focus on the business


    Airlines/Aviation

CRM

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Low code and time to market, quick adoption.
What do you dislike about the product?
Multi tenancy architecture is leading cyber security to end up asking more questions
What problems is the product solving and how is that benefiting you?
Customer relationships management


    Renada D.

Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud is so helpful for managing my sales cycle with actionable insights.
What do you dislike about the product?
The least helpful thing is very minimal.
What problems is the product solving and how is that benefiting you?
It's allowing me to track my leads and prospects in a more automated manner.