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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Lovro P.

Best solution

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I'm using Sales Cloud 5 years. This is the best tool which I used in all my career:)
What do you dislike about the product?
Price, it's very expensive tools but it's worth this money
What problems is the product solving and how is that benefiting you?
Generate lead and opportunity


    Non-Profit Organization Management

CRM = Customizable Reportable Magic

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The product architecture makes sense and the customization and reporting options
What do you dislike about the product?
The challenge to apply industry specific language and terms to standard fields v custom v tabs, different places to manage the translations and overrides
What problems is the product solving and how is that benefiting you?
Donor pipeline management and engagement


    Banking

Great tool

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of handling, touch and feel as well as the well organised layout
What do you dislike about the product?
So far, I do not see any drawback. After implementing a variety of use cases, I will review again
What problems is the product solving and how is that benefiting you?
It helps us tremendously to keep track of open customer inquiries


    Verified User in Human Resources

Sales cloud as a platform for HRM

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It allowes us to build Gecko HRM product on the platform providing security and reliability for our customers.
What do you dislike about the product?
Sometimes we need to find workarounds for edge cases but luckily Salesforce community and also Salesforce team has our back to resolving issues fast.
What problems is the product solving and how is that benefiting you?
Database structure, security and reliability.


    Gonzalo A.

Real-time and personalization

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
How to integrate data from different sources in a simple way to improve the 360-degree view of the customer
What do you dislike about the product?
Some integrations like CRM Dynamics are not mature yet.
What problems is the product solving and how is that benefiting you?
Integration


    Computer Software

Consultant and developer as well as prior user

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy customizations and reporting. Unique screens for various sales types and users.
What do you dislike about the product?
It is expensive for small companies needing a simple crm
What problems is the product solving and how is that benefiting you?
No issues


    Kumar V.

Amazing

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ability to do my work and fact that it's cloud based
What do you dislike about the product?
The license cost is too much and it's very expensive for non profit organizations
What problems is the product solving and how is that benefiting you?
Cloud based platform so accessibility is the key


    Rahul A.

I am working as a salesforce developer

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We love everything about sales cloud and its out of box features
What do you dislike about the product?
Not able to create custom report types on more than 4 object
What problems is the product solving and how is that benefiting you?
Creating leads


    Apparel & Fashion

Easy to use

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Because sales cloud offers standard object, we can follow global standard use cases. Easy to use and good ui.
What do you dislike about the product?
It's quite a lot to setting up. Need to have knowledge .
What problems is the product solving and how is that benefiting you?
Lead management.


    Aileen L.

CRM user

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It allows me to seamlessly connect with customers
What do you dislike about the product?
We have a challenge with our data quality.
What problems is the product solving and how is that benefiting you?
A unified customer view