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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Gambling & Casinos

The sales cloud is appreciated.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The capability to divide and refine our potential targets.
What do you dislike about the product?
The system has genuinely facilitated smooth and clear execution of our operations.
What problems is the product solving and how is that benefiting you?
Monitoring the actions of our account managers.


    Jon H.

Powerful tool with some limitations

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Extremely flexible
Low-code customization options
Rich API platform
What do you dislike about the product?
Some mandatory/non-customizable fields
OOTB setup does not fit all use cases
What problems is the product solving and how is that benefiting you?
Enabling a single pane of glass into our entire B2C sales process
Enabling reps in the fields to close sales with minimal back office support


    Automotive

Awesome Experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salescloud is bringing a lot of value to our dealers and agents
What do you dislike about the product?
Nothing, sales processes are well defined and useable
What problems is the product solving and how is that benefiting you?
We help our importers streamlining the processes


    Gina G.

I learned more about the product.

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I found more about lead and pipeline management, AI insights, coaching tools, connectivity with other channels, visual sales cadences, and more
What do you dislike about the product?
Nothing that I can think of now. Will find more once we use it.
What problems is the product solving and how is that benefiting you?
It helps a lot in dealing with issues.


    Prathyusha A.

Salescloud makes life easier

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
How it helps me to accelerate time to market
What do you dislike about the product?
It is not user friendly for nontechnical s
What problems is the product solving and how is that benefiting you?
It solves most of my customer problems


    Maria K.

Salesforce platform manager

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It is used as a core sales tool and helps our users to track their sales cycle
What do you dislike about the product?
It is a great tool , nothing is there to dislike
What problems is the product solving and how is that benefiting you?
Sales cycle tracking , teams tracking , engaging with a customer or partner


    Luigi V.

Easy to use

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, scalable, nice. UX,
What do you dislike about the product?
Integration, cost, plug in, speed
What problems is the product solving and how is that benefiting you?
Sales intelligence. Market analysis


    Telecommunications

Amazing tool

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
SalesForce sales cloud provides an amazing help to end users.

The features like

Lead management, sales forecast, automations and reporting empowers our teams to be agile and more productive.

Also the ability of Mobile access brings an easy way to stay up to speed.
What do you dislike about the product?
Sales cloud is an amazing tool.

The main challenge will be the learning curve for the users to setup and use the systems.
What problems is the product solving and how is that benefiting you?
It provides end users the right information at the right time to enable them to be more affective


    Tanya B.

Seamless Pipeline Management

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps me manage my pipeline better and makes collaboration with my colleagues extremely seamless.
What do you dislike about the product?
I feel that there should be options to integrate it better with external applications.
What problems is the product solving and how is that benefiting you?
Pipeline management and opportunity identification


    Marketing and Advertising

Sales Cloud Database

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Using as a secure database that easily integrated with Marketing Cloud and 3rd party apps.
What do you dislike about the product?
Pricing is the only limiter thus far in our short time using it.
What problems is the product solving and how is that benefiting you?
Acts as the main integration hub for our data.