Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Everything you need to to track and manage your sales funnel
What do you like best about the product?
The best part about the sales cloud is the customization
What do you dislike about the product?
It takes some time and effort to customize it to fit your business
What problems is the product solving and how is that benefiting you?
Sales cloud solved our meed to track all of our customers and report on that data in a reliable way. This allows us to better serve are customers, understand their needs, and know which ones are our too performers.
find new business
What do you like best about the product?
I like that all information can be managed on one screen, from basic information to contact history and contact person.
What do you dislike about the product?
I don't like the fact that integration requires the introduction of other Salesforce products, which incurs additional costs.
What problems is the product solving and how is that benefiting you?
It is possible to centrally manage various data related to sales activities, such as customer information management and negotiation progress management.
Sales Cloud review
What do you like best about the product?
The ease of doing business. Takes away lots of guess work
What do you dislike about the product?
Companies still use a lot of disconnected systems and Salesforce may want to also want to connect to legacy Apps
What problems is the product solving and how is that benefiting you?
Tracking, lead scoring, opportunity tracking and Order Management
Love sales cloud
What do you like best about the product?
The kpis and leads. The reports are good too.
What do you dislike about the product?
Leads converting opp is a not the best route. Its not very straight forward. We need better process flows there
What problems is the product solving and how is that benefiting you?
Helping to track the sales process
It makes Sales user experience better!
What do you like best about the product?
Activity, opportunity, calendar sync, platform features etc
What do you dislike about the product?
So far so good. Would love to see more innovations at the initial license level.
What problems is the product solving and how is that benefiting you?
Scheduling
Salesforce revolutionized our system
What do you like best about the product?
Salesforce creates an amazing cohesive environment for all the tech you could need!
What do you dislike about the product?
It's expensive and the user interface is antiquated
What problems is the product solving and how is that benefiting you?
Lead tracking and personalization
Interested
What do you like best about the product?
Being able to have a one stop shop for customer view
What do you dislike about the product?
How to get it started and what to setup in order to get going
What problems is the product solving and how is that benefiting you?
Being able to see a 360 customer view
Maps work for you
What do you like best about the product?
That I can render any part of salesforce on maps
What do you dislike about the product?
But of configuration is needed beyond basic knowledge
What problems is the product solving and how is that benefiting you?
Routing
Helpful
What do you like best about the product?
Improving of Selling efficiency and productivity for our agent
What do you dislike about the product?
It require highly investment for our company
What problems is the product solving and how is that benefiting you?
Managing lead for our agent
Best practices are out there
What do you like best about the product?
Sales Cloud can show the sales process and tasks, so even members with low skills won't get lost in the tasks.
What do you dislike about the product?
Sales Cloud is expensive and ROI is hard to justify
What problems is the product solving and how is that benefiting you?
It is difficult to obtain results unless sales representatives take the time to enter data
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