Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Highly Customizable, Easy-to-Implement Salesforce Sales Cloud with Responsive Support
What do you like best about the product?
Salesforce Sales Cloud offers strong overall utility and is highly customizable. Right out of the box, it includes enough configuration options for a company to run its sales cycle smoothly, while still leaving room to tailor it further as needs evolve. It’s also straightforward to implement, and when we run into issues in Salesforce, we can quickly open a case; their customer support team responds and helps as soon as possible.
As a Salesforce Developer, I use Salesforce daily, and I find it very flexible—especially when it comes to integrating with external tools and products.
As a Salesforce Developer, I use Salesforce daily, and I find it very flexible—especially when it comes to integrating with external tools and products.
What do you dislike about the product?
One thing I’ve noticed is that the platform comes with a learning curve, especially if you’re new to Salesforce or CRM tools. At first, some of the more advanced features and AI capabilities can feel a bit overwhelming.
Customization and initial setup can also take time. For smaller teams in particular, it may come across as somewhat complex or heavy compared with simpler tools.
Customization and initial setup can also take time. For smaller teams in particular, it may come across as somewhat complex or heavy compared with simpler tools.
What problems is the product solving and how is that benefiting you?
Agentforce Sales helps address repetitive, time-consuming sales tasks. Rather than manually tracking leads, sending follow-ups, or constantly updating CRM data, I can rely on the AI agents to take care of many of these activities automatically, which makes the overall workflow feel smoother and more manageable.
Streamlined Account Management and Reporting Made Easy
What do you like best about the product?
Helps in account management , account logging help build reports
What do you dislike about the product?
Sometimes the integration with dialpad can be hard and integration with other apps might get a little hard
What problems is the product solving and how is that benefiting you?
helps with account logging, easy of control, better reports, automated report, very dynamic
Easy Reporting, Simple Filters, and Effortless Exports
What do you like best about the product?
Easy to create and navigate reports. Filters are easy to find and use, while exporting reports is simple.
What do you dislike about the product?
While highly customizable, a customer page can. become a bit crowded with TOO MUCH information
What problems is the product solving and how is that benefiting you?
Detailed, thorough, complete history of all interactions with my customers. Easy to track opportunities through sales cycle and where my attention needs to be each day.
End-to-End Lead and Opportunity Management with Powerful Workflow Automation
What do you like best about the product?
It provides an end-to-end platform for lead, contact, and opportunity management and workflow automation.
What do you dislike about the product?
Its UI is less user-friendly and feels heavy in terms of processing.
What problems is the product solving and how is that benefiting you?
It eliminated manual data keeping related to lead and sales cycle while offering workflow automation and alerts to get notified across your lead-to-cash journey.
Streamlines Sales Management, But Be Prepared for Complexity
What do you like best about the product?
I use Salesforce Sales Cloud for managing the entire sales process from lead to finish. It helps me manage sales, customers, and everything in a single place, which solves the problem I had with managing everything separately. I like how it solves the problem of missing follow-ups and keeping track of everything. With the help of this system, I'm able to get things done automatically. The system automatically reminds me of missed opportunities and follow-ups. It reminds me of when to take follow-ups, tasks, meetings, and pending deals, making sure nothing goes missing.
What do you dislike about the product?
The complexity of Salesforce Sales Cloud was a bit much for me, with so many features that felt overwhelming at first. The cost is on the higher side as well. The interface occasionally feels heavy and sometimes slows down when I'm trying to get tasks done. The initial setup was tough and difficult, requiring support and training.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage the entire sales process in one place, solving major issues with separate management. It prevents missed follow-ups and keeps track of tasks, meetings, and deals automatically, ensuring nothing is overlooked.
Powerful CRM That Keeps Our Sales Process Organized
What do you like best about the product?
I like that Salesforce Sales Cloud keeps all our leads, deals, and reports in one place and makes managing the sales process much more organized and easy.
What do you dislike about the product?
Sometimes it feels a bit complex and overwhelming for new users, and the pricing can be high for smaller teams.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us organize and track our entire sales pipeline in one system, which improves visibility, reduces manual work, and helps us close deals faster.
User-Friendly CRM with Great API Integrations
What do you like best about the product?
it's user friendly interface as it works as most of the CRMs systems out there, the api integrations is also great
What do you dislike about the product?
the order of ther items you got, I believe they got to improve that
What problems is the product solving and how is that benefiting you?
lead hygiene and opps control
Efficient Sales Tool with Initial Setup Hiccups
What do you like best about the product?
I appreciate how Salesforce Sales Cloud helps clients efficiently get, grow, and forecast revenue. I really like the efficient sales process it has built, which helps us get the right code in a single go without any redos.
What do you dislike about the product?
There were a bunch of hiccups in the beginning, but we eventually found the way ahead and configured it.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to efficiently help clients get and grow revenue, and forecast it. The efficient sales process helps us get the right code in a single go without any redos.
Complete Customer Data in One Place That Boosts Sales Team Productivity
What do you like best about the product?
It provides complete customer information and stores the data in one place, which helps sales teams understand customers in a better way. It also improves team productivity by making it easier to track leads from the start through conversion.
What do you dislike about the product?
Salesforce Sales Cloud is costly, and small companies may find it hard to afford. It also has a large number of features, which can feel confusing for a first-time user.
What problems is the product solving and how is that benefiting you?
Easy access to customer history enables faster communication, saves time, improves productivity, and reduces human errors.
SF = a DREAM come true for Busy Professionals *Clean, Flexible Data Storage and Organization
What do you like best about the product?
I really like the multiple ways you can store, save, and sort data, and how it all stays clean and well organized.
What do you dislike about the product?
Some rules apply here. There are so many options that it can lead to analysis paralysis if you’re not aware of the breadth and depth of Sf.
What problems is the product solving and how is that benefiting you?
Organizing my candidates and opportunities is much easier now. Without SF, my pipeline is a mess. The system feels like a super-organizer built around my recruiting needs, which helps me maximize what I love doing most—recruiting—rather than getting bogged down in old, antiquated systems.
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