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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Susana V.

Incredible experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The power of simplicity for agents work. Centralized tracking of leads and opportunities: Sales Cloud consolidates customer and sales information in one place, ensuring no lead or sales opportunity is overlooked.
What do you dislike about the product?
The need for customization in some complex client needs
What problems is the product solving and how is that benefiting you?
Lead and Opportunity Management: It organizes and tracks leads, ensuring no potential sales slip through the cracks and providing clear visibility into the sales pipeline.
Sales Process Automation: By automating tasks like follow-ups, data entry, and forecasting, it reduces manual work and allows sales teams to focus on selling rather than administrative tasks.


    Stefan E.

Boosting business

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Giving transparency in the pipeline of opportunities
What do you dislike about the product?
Poor dashboard and report editing in default
What problems is the product solving and how is that benefiting you?
Creating transparancy over the business


    Ninon A.

We delivered a lot of nice features to our clients using Salesforce Sales cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It is really to use and powerful . You can provide the best value to your clients
What do you dislike about the product?
You need to have at least an overview to understand the standard process
What problems is the product solving and how is that benefiting you?
Roi


    Soraia M.

Sales Cloud, an excepcional accelerator

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Customer 360 View and Opportunity Management
What do you dislike about the product?
Campaigns Management standard features are very limited
What problems is the product solving and how is that benefiting you?
Unique Customer view instead of multiple systems


    Rebecca S.

Managing the Pipeline

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy automation and customization! I can put almost all of our processes in the same tool
What do you dislike about the product?
It is hard to differentiate what is included and what is a paid add on
What problems is the product solving and how is that benefiting you?
Tracking our HCP relationships and increasing our pipeline


    聡 .

Advantages

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Customer-centric management for business
What do you dislike about the product?
There are some parts of Standard features lack flexibility
What problems is the product solving and how is that benefiting you?
Tracking the status of Deals


    Human Resources

Awesome experience

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Way to Integrate and engage with the customers
What do you dislike about the product?
Few Lightning pages taking time to load need to improve the overall performance
What problems is the product solving and how is that benefiting you?
Customer experience


    Verified User in Computer & Network Security

G2 review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Its a good sales tool for your crm needs
What do you dislike about the product?
Nothing at the moment that bothers me anout this tool
What problems is the product solving and how is that benefiting you?
Its helping streamline the sales cloud


    Corey A.

Useful tool, has evolved alot

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Fairly easy to customize based on business needs. Enjoy the UI and out of box processes available
What do you dislike about the product?
Security model is complex and difficult to implement at times
What problems is the product solving and how is that benefiting you?
Accurate revenue forecasting


    Computer Software

Useful for small businesses too

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
There's always a lot of buzz about the effectiveness of Salesforce for larger enterprises, but we've been happy with its usefulness as a small business.
What do you dislike about the product?
Sometimes, it can be a bit difficult to configure advanced options.
What problems is the product solving and how is that benefiting you?
Very useful for reporting and relationship tracking.