Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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The best product
What do you like best about the product?
The capability to organize all the Leads and convert into Opportunities with a Campaign is awesome
What do you dislike about the product?
In mi opinion when occur some error the UI is not intuitive and shows a lot of unnecessary information.
What problems is the product solving and how is that benefiting you?
Email tracking is one of the most helpful solution, because yo can see all the email activities related to a record and that impact directly in my time.
CRM: customer 360 view
What do you like best about the product?
customer data and leads centralization, and opportunities for easy management.
What do you dislike about the product?
The fact that we either keep all data in the CRM to benefit the 360 view, or it gets complex to build API from legacy systems to retrieve data. Both are costly
What problems is the product solving and how is that benefiting you?
The 360 view gives the comprehensive view of customers and their currents deals and purchases, allowing personalised interaction
Excited to start implementing this!
What do you like best about the product?
Data at our fingertips and easy to use..
What do you dislike about the product?
Will be a large challenge to adopt with current sales team
What problems is the product solving and how is that benefiting you?
Unifying sales team and data
Excellent CRM for Managing Sales Processes
What do you like best about the product?
Opportunity and product management features.
What do you dislike about the product?
High cost for mid size business/company.
What problems is the product solving and how is that benefiting you?
Lead conversion and opportunity management
Salesforce
What do you like best about the product?
Flows
CPD
EASY TO IMPLEMENT
Order management
CPD
EASY TO IMPLEMENT
Order management
What do you dislike about the product?
License price and support required in some moments
What problems is the product solving and how is that benefiting you?
Customer Experience
Sales Cloud gives my clients a 360 view of their customers
What do you like best about the product?
The most helpful thing about Sales Cloud is the ability to customize to my client's needs.
What do you dislike about the product?
Pricing can be a challenge for some clients.
What problems is the product solving and how is that benefiting you?
Tracking the Sales process.
Flexible and valuable
What do you like best about the product?
The wide variety of use cases and sales patterns that you can use sf cloud for
What do you dislike about the product?
I would like trial accounts to test and try features
What problems is the product solving and how is that benefiting you?
Organizating our Sales org
Love Sales Cloud
What do you like best about the product?
Out of box, no code, flows, dynamic forms
What do you dislike about the product?
None, love the ongoing improvements on sales cloud
What problems is the product solving and how is that benefiting you?
Crm sales
Program Manager
What do you like best about the product?
Its integration with other Salesforce products, mobile accessibility, and vast AppExchange ecosystem enhance its versatility. While the platform offers extensive automation and scalability.
What do you dislike about the product?
Salesforce Sales Cloud’s main drawbacks include its complexity, steep learning curve, and high cost. Some users find the interface cluttered, and advanced configuration is often needed for reporting. Additionally, customer support response times can be slower than expected.
What problems is the product solving and how is that benefiting you?
Next time
Really love CPQ
What do you like best about the product?
CPQ makes my life so easy in sales operations
What do you dislike about the product?
Nothing, everything works very smooth. Highly recommend
What problems is the product solving and how is that benefiting you?
Long sales cycles are shortened with easy quote making
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