Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Force Review
What do you like best about the product?
Sales force is very user friendly and the tech support is quick and responsive.
What do you dislike about the product?
I have not found anything I dislike about this product.
What problems is the product solving and how is that benefiting you?
N/A
The most robust and comprehensive CRM, ready to connect the entire revenue stack
What do you like best about the product?
Best CRM on the market. The most robust, complete, agile, and ready to connect with the entire modern revenue stack.
What do you dislike about the product?
Almost mandatory requires an administrator to reveal its true value
What problems is the product solving and how is that benefiting you?
Highly advanced customization of the tool, which allows it to be adapted to the sales cycle specific to each company. In my opinion, every issue can be resolved with the tool, provided the necessary resources are allocated.
Sales Cloud Unifies Leads, Opportunities, and Customer Data for Faster Decisions
What do you like best about the product?
I like how Sales Cloud brings everything into one place: leads, opportunities, and customer data, so teams can work faster and make decisions based on real, up-to-date insights.
What do you dislike about the product?
Sometimes it can feel overly complex, simple changes or reports may require extra configuration, and user adoption can be challenging if the setup isn’t intuitive.
What problems is the product solving and how is that benefiting you?
Sales Cloud solves the problem of scattered sales data and manual processes by centralizing everything and automating workflows. That benefits me by saving time, improving data accuracy, and helping teams stay aligned and focused on closing deals instead of admin work.
Excellent Lead & Opportunity Management with Strong Budget Forecasting
What do you like best about the product?
Excellent for managing leads and opportunities as well as forecasting for budgeting purposes.
What do you dislike about the product?
The price is a bit steep for smaller organisations.
What problems is the product solving and how is that benefiting you?
It stores all related items to an account in one place. Emails are integrated so any communication to accounts/ contacts show up under the profiles therefore any user can jump on board and hit the ground running
Streamlined Customer Support with Salesforce Sales Cloud
What do you like best about the product?
I like that all our data is in one place with Salesforce Sales Cloud, and it keeps everything organized and flowing. It's really useful that it keeps emails organized and our responses too, making it easy to look back and see how we've answered in the past. It helps us better with follow-up emails. It's a good product that was very helpful and helps expedite our customer support.
What do you dislike about the product?
It's kinda difficult sometimes to get started and to understand how everything works initially. But once you do, it's fairly simple.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud streamlines our customer response time, keeps all our data in one place, and organizes emails and responses, helping us improve future interactions.
All-in-One Lead Tracking and Reporting That Keeps Insurance Work Organized
What do you like best about the product?
Salesforce Sales Cloud keeps all of my client and lead information in one place, which is critical in the insurance business. I like the ability to track leads from first contact through enrollment, set follow-up reminders, and log calls and notes. The automation and reporting help me stay organized, compliant, and consistent with client communication.
What do you dislike about the product?
Salesforce Sales Cloud has a learning curve and can feel overwhelming at first, especially for small agencies. Some features require customization or admin support to fully match an insurance workflow, and it can be more complex than necessary for simple tasks.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of disorganized lead and client management. Instead of juggling spreadsheets, emails, and notes, everything is centralized. This saves time, improves follow-up consistency, reduces errors, and helps me convert more leads into enrolled clients while maintaining strong long-term relationships.
Effortless Scheduling and Data Management
What do you like best about the product?
I find scheduling much easier with Salesforce Sales Cloud and I love the task manager. I like how the client's information is safely stored, and I’m able to generate lists with ease. Everything works very well, and the initial setup was great; they made it so easy.
What do you dislike about the product?
I just wish that it gave more alerts
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud makes scheduling easier and I love the task manager. I also like how clients' info is safely stored and how I can generate lists.
Powerful, Flexible, and Built for Scalable Sales Teams
What do you like best about the product?
I love the Salesforce Sales Cloud for its flexibility and depth. It adapts incredibly well to different sales models, industries, and team sizes and fits perfectly for our sales team. The ability to customize objects, automate processes with Flow, and build meaningful dashboards gives both sales reps and leadership exactly what they need. The ecosystem is another huge plus—AppExchange, integrations, and constant innovation make it a platform that keeps growing with your business. Overall, the application has ease of use and Salesforce's customer support is amazing.
What do you dislike about the product?
I think the application can get complex with performance issues as the organization usage grow. So pre-planning to handle complications should be done to handle it. The implementation could be challenging as well without pre-evaluation.
What problems is the product solving and how is that benefiting you?
For us, Salesforce Sales Cloud solves the problem of scattered sales data and inconsistent processes. It brings our leads, opportunities, activities, forecasting, and reporting into one trusted system of record. This benefits us and our clients by improving visibility, accountability, and forecasting accuracy. Sales teams spend less time chasing information and more time selling, while our leaders made data-driven decisions with confidence.
Salesforce Sales Cloud Keeps Everything in One Place for Easier Sales Management
What do you like best about the product?
I like how Salesforce Sales Cloud keeps everything in one place. Managing leads, opportunities, follow-ups, and reports becomes much easier. It’s flexible and can be customized based on business needs, which really helps in daily sales work.
What do you dislike about the product?
Salesforce Sales Cloud can feel a bit complex at first, especially for new users, because it has many features and options. Some advanced configurations and reports may require training or admin support.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of scattered sales data and lack of visibility. All customer information, leads, and opportunities are stored in one place, which avoids confusion and duplicate work. It also helps in tracking follow-ups and sales progress properly, so nothing gets missed. This improves team coordination, saves time, and helps in making better sales decisions.
Salesforce Sales Cloud: A Complete Game-Changer for Our Sales Process
What do you like best about the product?
Salesforce Sales Cloud is complete for me and has been a total game changer in improving my team’s sales processes. It offers strong personalization, and it can be configured to work with countless third parties, which makes it easy to adapt to our needs.
What do you dislike about the product?
When you first start using it, it can feel overwhelming to figure out how to navigate the app, and it isn’t very intuitive at first. I’d like the initial experience to be more straightforward and easier to understand from the beginning.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is helping us track our sales more effectively. We have a clear grasp of what’s happening with our sales team, along with a complete set of tools and features that support our sellers and help them do their jobs better.
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