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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Apra S.

It’s amazing for opportunity management and sales pipeline

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Managing and monitoring my sales pipeline
What do you dislike about the product?
Nothing but may be Salesforce maps it doesn't work
What problems is the product solving and how is that benefiting you?
Rating report which helps in making decision


    Bhavna H.

A wonderful one stop shop with AI capabilities

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I love Salesforce Sales Cloud for its seamless integration with CRM tools, helping streamline sales processes. The customizable dashboards also provide clear insights into sales performance.
What do you dislike about the product?
The interface can feel overwhelming at times, especially for new users. Additionally, customization options can be complex and time-consuming to set up.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps streamline lead management and automates tasks, reducing manual work. It improves team collaboration and provides valuable insights for better decision-making.


    Financial Services

Salescloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Improved lead management, collaboration, automation and ease of use
What do you dislike about the product?
Cost, complexity and customization are some concerns
What problems is the product solving and how is that benefiting you?
Streamlining lead management


    Financial Services

Great product with the right effort

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Allows us to keep track of customers that are potential leads. Great way to keep information organized versus what we did years ago.
What do you dislike about the product?
Takes a lot of investment to stand up. We don't ba e great in house technical resources.
What problems is the product solving and how is that benefiting you?
Managing customers


    Entertainment

Salesforce sales

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Migrating from dynamics to salesforce for greater flexibility and so far what we've seen has been pretty great
What do you dislike about the product?
Still learning the platform, so can't really say right now
What problems is the product solving and how is that benefiting you?
Tracking and reporting


    Emily K.

Sales Cloud is excellent!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I like how it allows my team one place to manage pipeline and accounts and contacts while collaborating with other teams in the company.
What do you dislike about the product?
There is so much capability to it, we only use a small portion of the functionality offered but hopefully will continue to build on it.
What problems is the product solving and how is that benefiting you?
Lead scoring and conversion, email tracking and sales analytics across multiple business units.


    Katerina M.

Director, business systems

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
End of end business process, ease of use
What do you dislike about the product?
Amount of customizations we need to do when implementing projects
What problems is the product solving and how is that benefiting you?
We use sales cloud for crm it is all in one tool


    Marika S.

GOOD

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The ootb functionqlities are really good
What do you dislike about the product?
We need to customisize the functionalities
What problems is the product solving and how is that benefiting you?
Helps our sales and services


    Automotive

Salesforce helped our company to increase digital customer capture performance

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
To connect and monitor opportunities flow
What do you dislike about the product?
No negative comments about Salesforce cloud
What problems is the product solving and how is that benefiting you?
Integrated dashboards visions with several dealerships


    Chris T.

Great visibility and seamless integrations

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Salesforce Sales Cloud is its excellent pipeline visibility, allowing real-time tracking of every stage in the sales process. The customizable dashboards make it easy to monitor progress and spot bottlenecks. Additionally, the seamless integration with other apps ensures a unified view of customer data, making workflows smoother. This combination of visibility and app connectivity greatly enhances productivity.
What do you dislike about the product?
Sometimes too configurable... this can create challenges in keeping data and reporting consistent.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the issue of fragmented data by centralizing sales information, making it easier to track leads and forecast. Its seamless app integrations eliminate data silos, improving efficiency and team alignment.