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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    John P.

This is the only CRM solution you need.

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The platform is designed for the sales team, but it also allows other functional teams to be involved, enhancing value, efficiency, and productivity. It enables the creation of impressive reports, provides insights, and helps manage the business effectively.
What do you dislike about the product?
Configuration can be complex, but it can be overcome with effort and expertise.
What problems is the product solving and how is that benefiting you?
The text discusses the benefits of a system or tool that enhances visibility into a business's pipeline by providing forecasting capabilities, improving lead visibility, and increasing the conversion rate.


    Will I.

Use sales cloud every day for sales operations.

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Usability. Its easy to navigate and keep track of opportunities, leads and contacts.
What do you dislike about the product?
Sometimes it can be slow and clunky with loading.
What problems is the product solving and how is that benefiting you?
Traxking and managing sales related metrics and contacts


    Insurance

Good plarform

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
That uses maps and we can use it everywhere
What do you dislike about the product?
That is a new feature that I was not aware
What problems is the product solving and how is that benefiting you?
Internationak addresses


    Bob C.

Sales Cloud is exciting

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
There are many excellent features and options
What do you dislike about the product?
Can't think of any at this time. Still digging in
What problems is the product solving and how is that benefiting you?
Sales opps and funnel tracking


    Accounting

Sales cloud help deepen with our clients

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The account and opportunity workflows are straightforward and easy to use, which is a big advantage for us. In my organization, we rely on these features extensively. I also appreciate that new features are regularly added to opportunities, keeping the platform up to date and useful.
What do you dislike about the product?
CRMA feels quite rigid when it comes to dashboarding. Additionally, I think the account hierarchy could benefit from being more customizable.
What problems is the product solving and how is that benefiting you?
Improving sales , gives customer insights , deepen existing relationship and build new ones


    Computer & Network Security

Easy to build and good user experience

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Easy to develop and deployed, change can be done quickly to satisfy business requirements change
What do you dislike about the product?
Reporting need more features. It's slow some at time
What problems is the product solving and how is that benefiting you?
Opportunity process


    Parul N.

Best in class cloud based CRM

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud from Salesforce is the best in class Cloud based CRM.No. 1 Data + Trust + AI application
What do you dislike about the product?
Forecasting could be better. OOTB reporting could be improved
What problems is the product solving and how is that benefiting you?
Managing Deals, Accounts, Contacts, conversations


    Manufacturing

Sales Cloud helps our Reps stay connected to our customers

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It allows our reps to see all activity about their customers in one place.
What do you dislike about the product?
I don't really have anything bad to say about this product.
What problems is the product solving and how is that benefiting you?
Giving us a 365 view of our customer.


    Construction

Product Owner

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud allows us to have better tracking of our associates and better interactions with our customers
What do you dislike about the product?
Lake of knowledge in all the features. I will do more trailheads
What problems is the product solving and how is that benefiting you?
Collecting all data in one place has been very beneficial


    Marian G.

Great

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Opportunity and how can you organise the quotes
What do you dislike about the product?
Many clicks and screens that can confuse users
What problems is the product solving and how is that benefiting you?
It will help to summarise the issues and become intuitive