Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud
What do you like best about the product?
Great way for us to track our pipeline management and get insights into our sales close ratio. Helps our individual reps and can give our leadership data towards hitting sales goals.
What do you dislike about the product?
Our compensation process is not directly tied to SF and have complex individualized sales goals that we miss out from some of the beenfits
What problems is the product solving and how is that benefiting you?
We are continuing to mature our lead generation and scoring to rely on analytics to make data driven decisions for pursuing prospects. We also use it for tracking our success of closing the deal with prospects when they go from lead to producing a quote
<p>Dates that help boost sales!</p>
What do you like best about the product?
Dashboards. Work queues. Visibility into pipeline and opportunities.
What do you dislike about the product?
How it was implemented for us. We aren't yet taking advantage of all of the tools available.
What problems is the product solving and how is that benefiting you?
Ownership of leads
New User becomes biggest supporter
What do you like best about the product?
Sales cloud enables our team to do their job to the best of their ability with data and analytics to support their decisions.
What do you dislike about the product?
I think having more customization options in reporting and dashboards would allow a more tailored approach to day to day business.
What problems is the product solving and how is that benefiting you?
Sales cloud is giving us real time feedback that we were not getting previously allowing us to react in real time to customers needs.
Great for recruiting trips
What do you like best about the product?
Maps takes the guess work out of planning recruiting trips. It helps us make the most of our time and reach more prospective students.
What do you dislike about the product?
No complaints. It works great for our needs.
What problems is the product solving and how is that benefiting you?
No more manual work
Easy and intuitive for sales user with modern UX/UI.
What do you like best about the product?
Lots of features to support sales team including insights and AI!
What do you dislike about the product?
Sometimes it is difficult for admin to set up screen, permissions, views, etc.
What problems is the product solving and how is that benefiting you?
Peformance tracking and end-to-end sales process was difficult before we use SF.
Principal PM Sales & service cloud
What do you like best about the product?
Oppty views for sales and account level visibility
What do you dislike about the product?
More of a customer one view is needed for sales to view thier account
What problems is the product solving and how is that benefiting you?
Sales have transitioned from email conversations to Salesforce instance and had been great forum as a one stop shop.
Helpful tool to streamline sales process
What do you like best about the product?
Sales Clois is highly customizable and extensible. Organizations can curate their data and user experience, and tailor Sales Cloud to match their existing business processes.
What do you dislike about the product?
The fact that Salesforce admins still need to jump between Salesforce Classic and Lightning Experience in order to accomplish some relatively routine tasks remains a pain point.
What problems is the product solving and how is that benefiting you?
Sales Cloud is helping folks consolidate their accounts and sales pipelines across different lines of business.
Sales cloud growth
What do you like best about the product?
Newest agent cloud features major game changer
What do you dislike about the product?
It can be difficult to configure and heavy in code
What problems is the product solving and how is that benefiting you?
Revenue marketing
Sales cloud review
What do you like best about the product?
The ability to scale and build out our customer data process
What do you dislike about the product?
Field limits and reporting for cross objects
What problems is the product solving and how is that benefiting you?
We use sales cloud as our Los and build out the system to our work process
Best in class
What do you like best about the product?
Salesforce Sales Cloud is best in class CRM. You get all of the standard functionality out of the box, but it can also be customized to your specific business.
What do you dislike about the product?
Nothing. Sales cloud is the flagship product and works seamlessly.
What problems is the product solving and how is that benefiting you?
We are using Salescloud for our core CRM functionality, and it is an efficient way to track the customer lifecycle, while also providing analytics for senior leadership.
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