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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Keith P.

We are a Salesforce Industries partner

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and etenesion of business users
What do you dislike about the product?
Performance issues and overall lack of usage and email integration
What problems is the product solving and how is that benefiting you?
Customer 360 usage


    Real Estate

Still the CRM with the most possibilities on the market

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud can be configured to the needs and requirements of your industry/vertical. It allows us to make life of our users, sales agents and managers, easier, more efficient and less frustrating.
With AI being the future la, Salesforce has already prepared its product to conquer this new era for all their clients. Big things are coming and Salesforce stays in front of it.
What do you dislike about the product?
The licensing can be come and pricing steep, especially before you know what you can actually get done with it. Addons and integration work can also call for steep side costs.
What problems is the product solving and how is that benefiting you?
Helping agents to meet their clients where they are, with all essential information and effectively closing deals. Managers also can stay on top and plan for months ahead.


    Elizabeth l.

Sales pipeline management at it’s best

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud allows me to capture leads and their contact information and associate sales opportunities within each with ease.
What do you dislike about the product?
The two-step verification logim process.
What problems is the product solving and how is that benefiting you?
It is a platform enabling me to share my sales dashboard with my peers.


    Manufacturing

Sales cloud is a great product!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I've used Sales cloud for about 7 years across multiple companies and industries. The flexibility and customizations it offers for different sales teams and processes is unparalleled.
What do you dislike about the product?
The only downside to Salesforce is that is is more expensive than other CRM offerings
What problems is the product solving and how is that benefiting you?
It gives us a comprehensive view of everything that is going on with our customers.


    Yaron O.

Great product

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and encouraging user adoption
What do you dislike about the product?
Overall we are happy but some usecases can only be solved by third party apps
What problems is the product solving and how is that benefiting you?
All data on our clients in one place


    Investment Management

Sf Clould

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Great data base, great FSC and marketing cloud
What do you dislike about the product?
Nothing, there is nothing I do not like about it so far
What problems is the product solving and how is that benefiting you?
Tracking clients data and events


    Financial Services

Flexible and scalable crm

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud has given us the ability to centralize our sales processes with the flexibility we needed. It is also giving us a view into our sales performance that has been almost impossible to achieve before.
What do you dislike about the product?
Can become complex depending on your business needs.
What problems is the product solving and how is that benefiting you?
Centralizing our sales process and giving sales data visibility we have not had before. This gives us more actionable insights to run our business effectively.


    Sheelasaranya V.

Sales cloud is the future for any business

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Opportunity & revenue management

List views
What do you dislike about the product?
Restrictions on list view & page layout and views
What problems is the product solving and how is that benefiting you?
End user management & revenue operations


    Anmol D.

Sales Cloud Review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a robust and feature-rich Customer Relationship Management (CRM) platform designed to support sales teams in managing leads, opportunities, and customer relationships.
What do you dislike about the product?
Salesforce Sales Cloud can be expensive, especially for smaller businesses. The licensing fees, coupled with the cost of necessary add-ons, can add up quickly.
What problems is the product solving and how is that benefiting you?
Visibility


    Lauren D.

Great for seeing the entire ecosystem of pipeline

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I love the ease of administration! Easy to build and deploy pages that provide rich features to my salespeople.
What do you dislike about the product?
Sometimes the structure is super rigid. And causes us to heavily customize and create tech debt.
What problems is the product solving and how is that benefiting you?
We're tracking pipeline and lead generation through this product.