Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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All sales team needs
What do you like best about the product?
Great suite for Sales providing a holistic experience and tools so that they can focus on selling and tool takes care about all remaining. Many automations and integrations available.
What do you dislike about the product?
Sometimes it is slow and does not work for custom needs very well. Mobile app is limited
What problems is the product solving and how is that benefiting you?
One place for customer data and sales activities. Forecasting
Professional
What do you like best about the product?
Top Solution for Sales process with continued improvents and advanced technology
What do you dislike about the product?
There are too many additional licenses to have a full package for sales
What problems is the product solving and how is that benefiting you?
Streamline business processes
Great
What do you like best about the product?
Ease to do business. It is a great product and provide lots of out of box functionality and it help in customization as well.
What do you dislike about the product?
Nothing as such but it would be better if the upgrade happens once in a year
What problems is the product solving and how is that benefiting you?
Automate the sales process and quotation processes.
Salesforce review from data analyst
What do you like best about the product?
Predict future sales and track sales activity
What do you dislike about the product?
The long lag time of the app
Sometimes it can be internet or app based
Sometimes it can be internet or app based
What problems is the product solving and how is that benefiting you?
The ability to track these a gap to see and monitor effective sales process conversations
Sales Cloud
What do you like best about the product?
It is fully customizable and can contain all the sales data my sales team needs to do their job.
What do you dislike about the product?
Not all internal data is currently in Sales Cloud and cannot utilize all of our features.
What problems is the product solving and how is that benefiting you?
Optimize sales pipeline
Sales Cloud is Excellent
What do you like best about the product?
Sales cloud has helped my team streamline processes and identify new leads in an effective way!
What do you dislike about the product?
Sales cloud has many bells and whistles to add-on to the native product. Before making a purchase on additional licenses, ensure your organization has a strong business need or process for the additional product or license!
What problems is the product solving and how is that benefiting you?
Lead tracking and conversation
Positives of Sales Cloud
What do you like best about the product?
Inter connectivity with different objects
What do you dislike about the product?
The way Person account and accounts are handled
What problems is the product solving and how is that benefiting you?
Lead generation and conversion to accounts
Nice for Customer Engagement
What do you like best about the product?
Reporting and account tracking is great, profiling both customers and prospects.
What do you dislike about the product?
Case management could be better, it's pretty basic and static within Sales Cloud.
What problems is the product solving and how is that benefiting you?
With an integration to Quickbooks, it's been very helpful for tracking Accounts Receiveable status for current accounts, which reduces payment delinquencies.
Sales Cloud provides a 360 view of the customer
What do you like best about the product?
- Sales cloud helps us manage all relevant customer information in one place
- Allows us to customize important data
- by integrating our platform with sales cloud and CPQ, we can see E2E customer workflow
- Allows us to customize important data
- by integrating our platform with sales cloud and CPQ, we can see E2E customer workflow
What do you dislike about the product?
Cluttered UI, users may get overwhelmed with too much information
What problems is the product solving and how is that benefiting you?
It helps our sales organization manage their customer relationships in one place
Field Customization
What do you like best about the product?
Being able to customize account detail fields.
What do you dislike about the product?
Lack of health score model components allowing you to grade customer health.
What problems is the product solving and how is that benefiting you?
Contact mapping for stakeholder alignment.
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