Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud is the perfect tool for the entire sales cycle
What do you like best about the product?
Sales Cloud is easy to use for sellers and operations. The features are unparalleled and the addition of AI is invaluable.
What do you dislike about the product?
The only downside to Sales Cloud can be user adoption and training. You need buy in from your users and can take time to train and have adoption support.
What problems is the product solving and how is that benefiting you?
Sales cloud keeps our sales team organized and on track. It allows management to review pipeline and make accurate forecasts. It benefits me in sales operations to improve upon forecast accuracy.
Blown away- the future is here
What do you like best about the product?
Forward thinking from salesforce is going to make our sales process so much more streamlined, automated, and scalable.
What do you dislike about the product?
Competing with our existing systems and advocating for change is always a struggle
What problems is the product solving and how is that benefiting you?
Lots of the problems I hear about daily are are addressed with the new sales cloud because the focus is on the experience of our sales team.
Sales Cloud is the SUPERIOR CRM
What do you like best about the product?
I love how easy the UI is to tracks customer data and be able to see sales visually. It also makes it simple to collaborate and track tasks.
What do you dislike about the product?
There's not much I dislike. Reminders of how to increase possibility of sales.
What problems is the product solving and how is that benefiting you?
Ensuring the customer journey is uniform globally.
Track account Performance
What do you like best about the product?
Sales Cloud in salesforce is an excellent tool to manage work , day to day activities, meetings in one place. Ever since we have started using this tool our sales representative are able to update thier work efficiently . We always look for 1 stop for all solution and here we are with salescloud. This has enabled our account managers to track the performance of their teams. They are able to track all activities and existing prospects their team is working on.It is more
What do you dislike about the product?
every compant has som restrictions and limitations so we have and there is nothing i dislike about sales cliud. It is all internal .
What problems is the product solving and how is that benefiting you?
Account Managment , tracking of events and capaings .
Fantastic Community Support
What do you like best about the product?
The community is extremely knowledgeable and helpful. Anytime you have issues you can always reach out to the community to get an answer.
What do you dislike about the product?
Lots of features and can be hard to determine which is the best solution
What problems is the product solving and how is that benefiting you?
Creating a single pane of glass for our users
Digital Transformation because of CPQ
What do you like best about the product?
Adding CPQ to our sales cloud moved us into a digital transformation era. We were able to move out of complex spreadsheets to better our margins. CPQ allowed us to build multiple Costing Schemas for different supply plans. We also were able to incorporate advanced approvals to ensure quality quotes are sent to customers.
What do you dislike about the product?
New versions of CPQ are worrisome because of how implementation will go.
What problems is the product solving and how is that benefiting you?
CPQ allowed us to move from spreadsheets into our digital transformation.
Perfectly customizable
What do you like best about the product?
Using custom objects and custom fears to define my own business process
What do you dislike about the product?
Pricing. License prices are sometimes too high for my customers
What problems is the product solving and how is that benefiting you?
customer Interaction
Amazing tool for management
What do you like best about the product?
I can see all my Sales pipeline and data and year goals advance in a user friendly Dashboard
What do you dislike about the product?
Some reports need time to extract the proper data
What problems is the product solving and how is that benefiting you?
My team works in a single environment to report their sales process and then I can have all the information in Dashboards
Great value for non profit organisations
What do you like best about the product?
Npsp package , getting non profit organisations of spreadsheets.
What do you dislike about the product?
Challenges around adoption in non profit
What problems is the product solving and how is that benefiting you?
Single source of truth
Best CRM
What do you like best about the product?
Sales Cloud enables our sales to focus on selling.
What do you dislike about the product?
Make the connection more seamless between different clouds
What problems is the product solving and how is that benefiting you?
Maximizing potential leads and oppty to boost sales
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