Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales cloud for the win
What do you like best about the product?
I've always had a great experience with sales cloud as an admin user. Also enjoyed building our features for our Sales team!
What do you dislike about the product?
Permissions need some work and more robust reporting.
What problems is the product solving and how is that benefiting you?
Closing deals in a more timely manner
Easy to use and setup with less code
What do you like best about the product?
UI ready, easy to use and build with less code.
What do you dislike about the product?
There a some limitations which requires extensive customization.
What problems is the product solving and how is that benefiting you?
Sales and data
Sales Cloud is Our Sales Team's One-Stop Shop
What do you like best about the product?
Sales Cloud is our sales team's true one-stop shop that helps manage all aspects of the sales journey across our business. No matter the task, whether we are managing opportunities, improving existing customer relationships, forecasting revenues, generating leads, and more, Sales Cloud has enabled our organization to tap into previously unrealized synergies.
What do you dislike about the product?
No access to Pardot data which makes fully connecting our platform data difficult.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps our organization manage end to end customer journeys and provide deep insights into our industry across all aspects of our business. This has been game changing for our company, since the data used to live across multiple platforms and was difficult to understand. CRM has ultimately moved us toward deeper insights and cross selling between business units.
Best tool to streamline sales process for Business
What do you like best about the product?
It optimize & Streamline the business flows
What do you dislike about the product?
Doesn't have much about it to share dislike
What problems is the product solving and how is that benefiting you?
It's benifitting users to see the pipeline
Senior it specialist
What do you like best about the product?
It's easy to use an configure.it provides insight to leadership
What do you dislike about the product?
I don't like the pipeline reporting but mostly because of user lack of adoption
What problems is the product solving and how is that benefiting you?
Better customer management
Intro to Sales Cloud
What do you like best about the product?
SalesCloud is easy to configuration and use.
What do you dislike about the product?
The forecasting capabilities could be improved.
What problems is the product solving and how is that benefiting you?
Assists with prospects and leads and reviewing revenue.
Case Management
What do you like best about the product?
Lead assignment based on the territory is one of the wonderful features that helps our org.
What do you dislike about the product?
Some of the features are not available from other cloud but it would help significantly for POC. I think agentforce would make things easier.
What problems is the product solving and how is that benefiting you?
Lead assignment
Usable, functional, useful
What do you like best about the product?
Having data available to me at the moment I need it and the ability to make it functional for various users.
What do you dislike about the product?
I believe my problem that I run into is not Salescloud issue but how we have our profiles set up.
What problems is the product solving and how is that benefiting you?
This allows many users within the org to have insight they need.
Experience with Sales Cloud as a new user
What do you like best about the product?
The Einstein integration to Salesforce Cloud has a lot of potential for predictive analysis.
What do you dislike about the product?
It can be a bit overwhelming to a new user with no Salesforce background.
What problems is the product solving and how is that benefiting you?
I know our marketing team uses it to track campaigns and leads.
Easy to use
What do you like best about the product?
On click deployment & very easy to drive.
What do you dislike about the product?
Not clear on price strategy & need to work on that.
What problems is the product solving and how is that benefiting you?
Over all CRM
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