Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Very cersatile crm system
What do you like best about the product?
Its easy to create and configure. Has a robust security policy with profiles and permissions set. Easy to integrate with other systems and customize
What do you dislike about the product?
Multi tenent enviroment so you have to be aware of govenor limits.
What problems is the product solving and how is that benefiting you?
Helps up keep track of potential opportunities and those won. Assists in forcasting new projects with easy to create reports
Efficient and faster performance
What do you like best about the product?
Accessibility of various tabs and applications
What do you dislike about the product?
Nothing to dislike as such . Work on it daily
What problems is the product solving and how is that benefiting you?
Easier and faster sales lifecycle
Sales Cloud is a robust tool.
What do you like best about the product?
The analytics have really helped my org better our sales process and better adjust when there are short comings.
What do you dislike about the product?
I do not have any dislikes about Sales Cloud.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has helped us fix issues we have had with reporting.
Robust solution for handling leads and accounts
What do you like best about the product?
Sales Cloud is a Robust solution for Leads, Account with Opportunity and Order management features
What do you dislike about the product?
Duplicate Management can be better. Leads merge needs more flexibility.
What problems is the product solving and how is that benefiting you?
Lead handling and account management
Sales Cloud Enables Inside Service Sales Reps Manage Service Contract Opportunities
What do you like best about the product?
The streamlined process with functionalities that are standard with ROM for customization to support from Lead generation to Opportunity Management to Quote generation for customers to review.
What do you dislike about the product?
Currently siloed and separate from Service Cloud. Would like to see more integrated between the two clouds because our internal customers work in both clouds
What problems is the product solving and how is that benefiting you?
Ready-to-use solution that can be easily customized to fit our specific business requirements.
Sales cloud is phenomenal!
What do you like best about the product?
I like Salesforce Sales Cloud because it streamlines my sales process, giving me powerful tools to manage customer relationships, track leads, and close deals faster. The platform’s real-time analytics and reporting provide actionable insights, helping me make better decisions. Its integration with other tools boosts productivity and collaboration, while automation reduces manual tasks, allowing my team to focus on selling. Plus, Salesforce Sales Cloud is highly customizable, so I can tailor it to my business needs, making it an adaptable and scalable solution as my company grows.
What do you dislike about the product?
I have nothing! It really is a great solution
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of disorganized sales processes by centralizing customer data, automating routine tasks, and providing real-time insights. It enhances team collaboration, improves lead management, and accelerates deal closures, enabling businesses to scale efficiently and focus more on building customer relationships and driving sales.
Integration
What do you like best about the product?
It’s well integrated with the rest of the ecosystem
What do you dislike about the product?
Sales cloud some times does not provide the most accurate outputs
What problems is the product solving and how is that benefiting you?
It helps better interactions with customers
Excited for an Agent-enables future!
What do you like best about the product?
We are really excited to enhance our sales teams with the full power of AI. The Agentforce platform is going to be a game changer to enable our sales team to focus on our customers, and remove much of the toil from their day-to-day.
What do you dislike about the product?
The implementation is not trivial, but we're confident it is worth the investment.
What problems is the product solving and how is that benefiting you?
Salescloud allows us to manage full breath of our enterprise customers across many users and products, and have a central view of how that account is performing.
Sales Cloud Review
What do you like best about the product?
Opportunity Management is the killer feature for all accounts.
What do you dislike about the product?
A multi tier sales model is difficult to setup. E.g. for manufacturers
What problems is the product solving and how is that benefiting you?
Pipeline transparency
Highly configurable platform
What do you like best about the product?
To be able to personalize the user experience
What do you dislike about the product?
Let all the information pass through the American cloud
What problems is the product solving and how is that benefiting you?
This allows for monitoring and traceability.
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