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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Nora H.

Sales Cloud - Smooth Sailing for Managing Sales

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps organizations track Sales pursuits, open deals, and closed deal with a useful and intuitive interface.
Startup? Sales Cloud can help
Mid-Size Business? Sales Cloud can help
Enterprise Business? Sales Cloud can help
What do you dislike about the product?
Sometimes too many features to know about and know how to configure
What problems is the product solving and how is that benefiting you?
Managing customer data to know which customers to target for expansion or renewal. Sales Cloud provides the insight, reports, and actions to know which customers to pursue


    Alexandra S.

Great tool

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and get started. The setup is a breeze
What do you dislike about the product?
Sometimes the UI is confusing for customers
What problems is the product solving and how is that benefiting you?
Duplicate management


    Surekha S.

Sales cloud review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I love how all objects are connected in salesforce
What do you dislike about the product?
Lightning interface could be improved further.
What problems is the product solving and how is that benefiting you?
Most of our clients use sales cloud for opportunity forecasting , leads etc


    Junior L.

Junior review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
AI and agentforce, super good to have a good use experience
What do you dislike about the product?
Well, the features could be more integrated
What problems is the product solving and how is that benefiting you?
CPQ process and definition of sales flow


    Non-Profit Organization Management

Salesforce sales cloud gives me what I need to succeed

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales clouds best feature is its customization and ability to create dashboards that help users track sales in real time
What do you dislike about the product?
Unavoidable bugs and slow to updates. Wish I could have more solutions faster
What problems is the product solving and how is that benefiting you?
Helping us track leads and sales


    GUSTAVO S.

A lot of value added

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
360 view of customer profile and background
What do you dislike about the product?
Nothing so far, very good experience, both implementing and using
What problems is the product solving and how is that benefiting you?
Lack of client, visibility and history


    Non-Profit Organization Management

Sales cloud works

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I like that it gives my users a full view of our customer experience.
What do you dislike about the product?
It can be hard to keep up with migrating working processes to the new things
What problems is the product solving and how is that benefiting you?
We are able to see what our members do with us


    Matt C.

Very effective and reliable CRM

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Adoption to understand Sales Cloud via trailblazer, partners and the support community has helped maximize the investment.
What do you dislike about the product?
Pricing is intended for mid to larger organizations
What problems is the product solving and how is that benefiting you?
Sales Cloud bridges our business development, account management and operations teams to provide the visibility we need.


    Accounting

This looked great

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
This is a great product where companies can manage their business .

Sales can be tracked very easily from the sales cloud .
What do you dislike about the product?
Nothing specifically but it would have been great if the CPQ was able to work with standard license .
What problems is the product solving and how is that benefiting you?
Helping us managing the oppty lifecycle


    Financial Services

This is one of the best products we have ever implemented

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The easy implementation process. The time gap for implementation reduced a lot.
What do you dislike about the product?
Maybe the billing process there are some ways we can improve it
What problems is the product solving and how is that benefiting you?
The implementation process