Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Very intuitive and easy to navigate data
What do you like best about the product?
Way to navigate CRM data to reports and charts
What do you dislike about the product?
Nothing I really like the product features
What problems is the product solving and how is that benefiting you?
Huge supports to field service tech
Ability to capture good data
What do you like best about the product?
Ability to customise reports and capture structured data
What do you dislike about the product?
Sometime can be hard to negotiate with different methods
What problems is the product solving and how is that benefiting you?
No problem
Best CRM for Enterprises
What do you like best about the product?
Flexibility and Configurability of the data model and visualizations
What do you dislike about the product?
Complexity of administration. Sometimes performance.
What problems is the product solving and how is that benefiting you?
Primary CRM for the company.
It’s easy and powerful
What do you like best about the product?
Predictions, User interface, easy and powerful
What do you dislike about the product?
Maintenance of duplicate contacts and clean up
What problems is the product solving and how is that benefiting you?
Opportunities
Sales Cloud is great!
What do you like best about the product?
Sales Cloud helps us to streamline and create efficiencies in our workflows. It provides a unified place for our selling teams to manage their work.
What do you dislike about the product?
I do not currently have any feedback for this section.
What problems is the product solving and how is that benefiting you?
We are implementing Sales engagement so that we can better understand prospecting outreach activities.
Sales Cloud - important feature
What do you like best about the product?
Sales Cloud helps your sales team manage their leads better. It is customizable to fit your teams needs
What do you dislike about the product?
It can be a bit of a hassle when it is first setup.
What problems is the product solving and how is that benefiting you?
Sales cloud is widely used by our customers on the ground in managing their leads and opportunities
Great product
What do you like best about the product?
Sales agent experience and facility to use and to closed a deal.
What do you dislike about the product?
I think that chatter will be better to facility communicate between org members.
What problems is the product solving and how is that benefiting you?
Facility to use
Sales cloud
What do you like best about the product?
Pipeline inspection and ability to use copilot
What do you dislike about the product?
Canned reports. All emails sent via email (without relay) end up in spam
What problems is the product solving and how is that benefiting you?
Opportunity tracking and pipeline inspection helps us track our potential work and enable us to plan our capacity accordingly
Really good for sales
What do you like best about the product?
Easy to use and understand. Very intuitive.
What do you dislike about the product?
Nothing really dislike, just keep adding new functions
What problems is the product solving and how is that benefiting you?
Easy to save all the info about clients
It does almost everything we want to do
What do you like best about the product?
Experience cloud for customer experiences
What do you dislike about the product?
Null pointer error handling. Governor limits
What problems is the product solving and how is that benefiting you?
Easier reporting g
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