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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    George H.

Couldn't live without this

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
I live in it every day, works every time, launching new features, easy to implement, great support when I need it from my CSM, and integrates across my GTM stack
What do you dislike about the product?
Nothing. This product is amazing for a sales team
What problems is the product solving and how is that benefiting you?
Forecasting, pipeline, deal management


    Brittany R.

Simple and easy to use

  • November 17, 2024
  • Review provided by G2

What do you like best about the product?
It helps keep all of my work queues in one place. It allows me to stay organized
What do you dislike about the product?
I have noticed the system tends to crash from time to time
What problems is the product solving and how is that benefiting you?
It allows many different departments to stay connected and in sync with one another


    John F.

Salesforce as a CRM is a great tool

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud allows me to integrate technolgies, communication with my team in an easy, identifiable format. I use it multiple times a day and find it i easy to use.
What do you dislike about the product?
Alot of data fields, if it could be simplified, or had a simplified option, it could enhance the more simple day to day tasks for efficiency.
What problems is the product solving and how is that benefiting you?
Tracking leads, service tickets with clients, recording meetings, creating reports and measuring outcomes.


    Computer Software

Salesforce is by far the best CRM

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
SF is customizable and very robust. The capabilities and insights you can access in this system are great
What do you dislike about the product?
Sometimes there is down time causing some obstacles during my daily workflow
What problems is the product solving and how is that benefiting you?
Keeping track of accounts in my book of business and capturing leads with intent/event signals for effective outbound prospecting


    Fritzie B.

Efficient tool for our teams

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a powerful tool that help our company streamline the sales processes. It allows us to effectively manage our lead database in a day to day basis.
What do you dislike about the product?
I can't think of anything. Salesforce Sales Cloud is the stongest and robust CRM I have ever known and work with.
What problems is the product solving and how is that benefiting you?
It allow us to manage our huge customer database effectively while allowing our team members to collaborate efficiently.


    Information Technology and Services

CSM

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
The best about salesforce sales cloud is the flexibility and the scale it provides. I can get a whole picture of my accounts on a high level if I want or even in-depth if needed.
What do you dislike about the product?
I think something I dislike would be the fact that theres so much unnecessary things available that it creates a lot of unnecessary noise and probably because of that the UI is not as user friendly in my opinion.
What problems is the product solving and how is that benefiting you?
Its pretty much a centralised system for our whole account team where we track the whole activity everyone has done on the account so we can get a complete picture.


    Cecilia B.

Easy to navigate

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is easy to navigate. I find data management easy to control, and daily task list helpful.
What do you dislike about the product?
The webpage can be slow to load and sometimes crash.
What problems is the product solving and how is that benefiting you?
Keeping our contacts organized


    Jenil V.

Maximizing Salesforce Capabilities with Expert Customizations

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
The lead scoring, assignment, and nurturing features streamline the pipeline, ensuring that sales reps can focus on the most promising opportunities.
What do you dislike about the product?
Salesforce Sales Cloud can be expensive for smaller businesses or startups. The costs can add up quickly once you factor in additional features, customization, and integrations, which can make it less accessible for budget-conscious organizations.
What problems is the product solving and how is that benefiting you?
Inefficient Lead Management
Benefit: Streamlining lead management helps sales reps focus on higher-quality leads, which can improve conversion rates and shorten the sales cycle.


    Karan D.

Associate Software Engineer

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
The Salesforce Sales cloud provides a well streamlined flow of the business process in terms of converting leads to opportunities.
What do you dislike about the product?
The license cost of Salesforce sales cloud is expensive
What problems is the product solving and how is that benefiting you?
1. Creating a well defined sales process
2. Offers better UI capabilities
3. Helps to convert leads to opportunities efficiently
4. Provides a mechanism of marketing campaigns thus helping to onboard the customers easily.


    Rishi m.

Experience with SalesForce

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
It is one of the fastest CRM I have ever used
What do you dislike about the product?
It is too much manual, nothing organized
What problems is the product solving and how is that benefiting you?
It has increase the page loading speed