Tableau+ | Salesforce
Salesforce, Inc.External reviews
3,525 reviews
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Educational insights
What do you like best about the product?
Tableau offers us a way to connect days from our many sources and share them with our schools so they can take action.
What do you dislike about the product?
That I can't save settings to reuse in other dashboards
What problems is the product solving and how is that benefiting you?
The biggest problem that it is solving is connecting data from multiple sources.
Love Tableau
What do you like best about the product?
Visualizations! Dashboard design is so easy!
What do you dislike about the product?
Competition with Power BI, and its expensiveness
What problems is the product solving and how is that benefiting you?
Providing visualization for hard to get at data
Handles large data efficiently with secure and quick change management
What is our primary use case?
What is most valuable?
Tableau's ability to handle integration and the stability of the tool itself are the most valuable features. It can process a huge amount of data. Multiple sources can be connected to Tableau, and meaningful insights can be derived. Tableau serves as a stable dashboarding tool for higher management, aiding in quick decision-making.
What needs improvement?
The look and feel of the tool itself, including the dashboard features and data visualization, could be improved. The graphs in Tableau also have room for improvement.
For how long have I used the solution?
I have around three to four years of experience using Tableau.
What do I think about the stability of the solution?
I would rate the stability of Tableau as nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Tableau as around eight to nine.
How are customer service and support?
I would rate the technical support at around eight to nine.
How was the initial setup?
The initial setup of Tableau is straightforward. Tableau can be downloaded for free from the Tableau website, and it can be installed on a desktop for self-service design.
What's my experience with pricing, setup cost, and licensing?
I am not directly involved in the pricing of Tableau, so I am not sure about the pricing, setup cost, or licensing.
Which other solutions did I evaluate?
The competitors of Tableau are MicroStrategy and Power BI.
What other advice do I have?
I would recommend using Tableau, but there are other competitors like MicroStrategy and Power BI. The choice depends on the organization. If I were to rate Tableau, I would give it around an eight out of ten.
Powerful tool great for creating dashboards, anlaytics reports and data flows.
What do you like best about the product?
Intuitive, fairly easy to use, makes creating insights in the form of dashboards and reports easy. Functionality provides lots of options and customisation. Integrates well with most data warehouses.
What do you dislike about the product?
Due to the very high volumes of data we use in the company, some features such as ingesting data in Tableau flows can be tricky and cause failures or errors.
What problems is the product solving and how is that benefiting you?
Tableau is allowing us to create various reports and dashboards to monitor performance of the business, anaylse segments of data to see where we can improve and predict various metrics for the future.
Real-time data connection enhances workflow and decision-making process
What is our primary use case?
In our organization, we use Tableau for several use cases. The first one is the sales dashboard, which includes sales performance reports, leads, and opportunity status dashboards. The second use case involves financial analytics dashboards, such as 'what-if' analytics in financial terms.
What is most valuable?
The most valuable features of Tableau include the drag-and-drop functionality and the ease of use of the user interface. A significant feature for me is the real-time connection to data sources because it effectively manages large data sets. Additionally, the real-time data processing eliminates the lack of timely reports or dashboards, allowing for hour-by-hour updates instead of monthly or weekly ones.
What needs improvement?
An area for improvement in Tableau is the Explorer license type. It is not as useful, and the product owner should enhance its benefits or clarify its role. Additionally, the frequent updates with many versions available for download can be confusing and could affect stability. They should avoid providing access to older versions on their website.
For how long have I used the solution?
I have been working with Tableau for three years.
What was my experience with deployment of the solution?
The deployment process involves creating the dashboard on my PC or notebook and then sending the workflow to the IT team, who helps with the deployment. Only two people were needed for control and training, making it cost-effective.
What do I think about the stability of the solution?
I rate the stability a five or six because Tableau updates very often with new versions or patches. This requires downloading the latest version, but older versions are also visible, which can lead to confusion.
What do I think about the scalability of the solution?
I rate the scalability of Tableau at eight. Tableau is easy to use across various dimensions, whether on-premises or on the cloud. Whether it's installation, configuration, dashboard creation, or deployment, it's seamless in both environments.
How are customer service and support?
The customer service and support for Tableau in Thailand are excellent. They provide quick email and phone responses and have Thai-speaking personnel. Being part of Salesforce adds to their efficiency and responsiveness.
Which solution did I use previously and why did I switch?
I used Power BI and Oracle Analytics Cloud before Tableau. My decision to switch wasn't due to the inadequacy of the tools but primarily influenced by the end user's needs and the integration with existing infrastructure. For instance, if a client is already using Google Cloud, they prefer Looker; for on-premises, Tableau is preferred.
How was the initial setup?
I rate the initial setup an eight, as it is easy to complete. You can download the necessary software from their website and then license it by adding the license key. It's a straightforward process.
What about the implementation team?
The deployment involved myself and another person for training and control. We were able to manage the deployment internally without the need for external help.
What was our ROI?
The ROI of using Tableau extends to its seamless integration across various platforms, as it's from Salesforce and thus not limited to any specific cloud provider. This enhances connectivity and saves on total project costs.
What's my experience with pricing, setup cost, and licensing?
Tableau is rated an eight because it is pretty expensive compared to alternatives like Power BI. The pricing could be reconsidered based on the region, especially in Asia Pacific, considering local budget constraints.
Which other solutions did I evaluate?
I evaluated alternatives like Power BI, Looker Studio from Google, and Oracle Analytics Cloud before choosing Tableau. The choice was primarily driven by the need to align with the client's existing IT infrastructure.
What other advice do I have?
Overall, I would rate Tableau as an eight out of ten. While its features and integration capabilities are impressive, there's room for improvement in the stability brought about by frequent updates.
Great reporting capability
What do you like best about the product?
Intuitive and easy to use and great report building options
What do you dislike about the product?
Access to systems sometimes slow and integration not always working
What problems is the product solving and how is that benefiting you?
Analyzing a large amount of customer data is done well in the product and speed of use is good ensuring short wait times for data
Great BI & query tool
What do you like best about the product?
I think what separates tableau from other BI tools is the easiness and power of its querying capability- it allows non technical stakeholders to perform what would be pretty complex queries with ease through its very good drag and drop interface!
What do you dislike about the product?
There’s some things you need to get your head around with different levels to dimensions which does leave some margin for error if you’re not familiar with it’s DAX.
What problems is the product solving and how is that benefiting you?
Quick answers to simple questions & ability to create really powerful dashboards!
The world’s broadest, deepest analytics platform!
What do you like best about the product?
The best thing about Tableau is that Tableau offers integrated visual best practices, enabling unrestricted data exploration while maintaining your analytical momentum. This is one of the reasons users enjoy working with Tableau, including me!
What do you dislike about the product?
The only downside of Tableau might be the cost-effective issue. It is expensive and the customer support is a hit and miss!
What problems is the product solving and how is that benefiting you?
Tableau tackles the challenge of making data more accessible and comprehensible for all by offering user-friendly visual analytics. It allows users to link to multiple data sources, build interactive dashboards, and effortlessly share insights, encouraging decisions based on data.
Good, but difficult to switch from MS products
What do you like best about the product?
Charts, had more advanced/complex functions than Power BI.
Also I think Tableu is more sutable for astheic design, while most of Power BI reports look about the same.
Real life example could be data table sorting issue with Power BI, where end user not allways can sort tables (if functions were used to create table), I think Tableu did not have this issue.
Also I think Tableu is more sutable for astheic design, while most of Power BI reports look about the same.
Real life example could be data table sorting issue with Power BI, where end user not allways can sort tables (if functions were used to create table), I think Tableu did not have this issue.
What do you dislike about the product?
Difficult to switch from MS products, Tableau is more advanced, but also more complex. Power BI is easier to learn in my opinion.
What problems is the product solving and how is that benefiting you?
I was creating charts for managers to monitor company perfomance. Usully for special events performance.
Easy to work with large data sets, fast and easy to create calculations and measures.
What do you like best about the product?
Adapted coding for calculated fields, fast and easy
What do you dislike about the product?
Hard to create dashboard. It’s not that easy as Power BI.
What problems is the product solving and how is that benefiting you?
Trends and deep diving into data
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