Tableau+ | Salesforce
Salesforce, Inc.External reviews
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Nice dashboards for easy data analysis
What do you like best about the product?
You can have almost unlimited data cuts and views of your dataset, presented in an easy to digest way. It's a great tool for exploring your data without having to chart yourself. You save a ton of time, and can also use this to delivery data worksheets to clients. Win-win!
What do you dislike about the product?
Tableau can be a bit slow, and also while fairly intuitive, took a bit of time for onboarding.
What problems is the product solving and how is that benefiting you?
I use tableau for analyzing the data my company collects, and then use that towards presentations for clients. I have been able to do data cuts that I wouldn't have thought of or thought to look into - and thereby got some interesting results for client deliverables!
Recommendations to others considering the product:
a great jumping off point for surface-level analysis
Salesforce Analytics
What do you like best about the product?
The software is easy to use and helps with tracking phone calls.
What do you dislike about the product?
Sometimes it takes a couple of minutes to load myschedule.
What problems is the product solving and how is that benefiting you?
Salesforce Analytics provides many business benefits because it helps with daily workflow of outbound and inbound phone calls.
Easy and Fast when you needed the most!
What do you like best about the product?
I like the CTI integration to when a customer calls, makes it quick and easier for the case creation and resolution for the customer.
What do you dislike about the product?
I dislike that it logs you out due to inactivity after a couple of minutes, I don't see the option to change that.
What problems is the product solving and how is that benefiting you?
Benefits the case creation, makes quick and easy!
Dynamic and user friendly way to analyze data and operationalize analyses
What do you like best about the product?
Tableau is powerful in cutting data many different ways. There are also a lot of built in calculation functions that enables calculations like "YoY, MoM, Percent difference, cumulative". These are things we would've need another layer of query or data processing otherwise. The visualization component is also great and intuitive to use.
What do you dislike about the product?
Tableau can be a sluggish once we get into order of billions of records. There might be better ways or more efficient data processing best practices that we are not using, so I'm also keeping an open mind about that. It can also take a little bit to get used to pivoting data in Tableau and working with the labels and coloring display of it.
What problems is the product solving and how is that benefiting you?
We've used Tableau to dissect user level data which has tons of permutations and combinations of ways to do. Tableau really enables us to do those very quickly and extract insights. We've also been able to set up automated dashboards that updates KPIs on a daily basis. This saves a lot of time on our team and increases internal efficiency.
Recommendations to others considering the product:
Tableau is a great tool to help you visualize and dissect complicated data set. It can also easily connect with your data pipeline (we use SQL) to automate reports or KPI calculation. Your end users can then easily access the charts and dashboards via web link (may need Tableau server). If you have super large data sets (i.e., more than billions of records, you might want to consult with their support team on best practices around that.
Good Visualization Alternative
What do you like best about the product?
Once you get used to it, setting up reports and charts is easy and can look very good.
What do you dislike about the product?
The learning curve takes a little time and being used to Microsoft tools is a disadvatage because this tool works very differently in some aspects.
What problems is the product solving and how is that benefiting you?
We track customer metrics and call center contacts through this tool. We identify problem areas and track reductions based on projects implemented over time.
Recommendations to others considering the product:
Tableau is a great tool to have in your arsenal. It works well with excel. It can easily be linked and automated with databases such as Teradata.
Make Data Useful Again
What do you like best about the product?
Tableau allows the members of my team to understand the data that we have without having to be an expert in data science. Tableau's user-friendly interface is perfect for creating visualizations and data presentations.
What do you dislike about the product?
There is a definitely a learning curve with Tableau, and the performance at least on a Mac can be spotty at times.
What problems is the product solving and how is that benefiting you?
We help companies understand the human behaviors around their big data, allowing for better insight into customers wants and needs. Tableau helps us turn data into easy to understand visualizations for clients.
Tableau
What do you like best about the product?
Tableau is an easy and attractive program for data analytics. We use it regularly to showcase data with our clients. I especially like that it's dynamic.
What do you dislike about the product?
It has so many functions that it can seem overwhelming until you learn how to utilize each one.
What problems is the product solving and how is that benefiting you?
Data analytics- Love the dynamic components!
Recommendations to others considering the product:
Research and ask for support for using this program.
Easy to use and intuitive analytics system
What do you like best about the product?
Tableau is a very straight forward and easy to use business intelligence and analytics software that helps you to analyze, visualize and understand data.
The user interphase as well as the included tutorials are very helpful and will guide you as you analyze different data bases inside the software.
The user interphase as well as the included tutorials are very helpful and will guide you as you analyze different data bases inside the software.
What do you dislike about the product?
When using geographical data for analysis, the databases on Tableau are very detailed in the USA, but if you need to analyze data with coordinates of geographic referecese or zip codes outside the USA, it is difficult to do so.
Sometimes the user needs to work extra in detailing the different characteristics of a variable (ex. number, zip code, character/text, etc.)
Sometimes the user needs to work extra in detailing the different characteristics of a variable (ex. number, zip code, character/text, etc.)
What problems is the product solving and how is that benefiting you?
Business analytics and automatization of data reports for various areas of the company.
Tableau 10.3 & Server Review
What do you like best about the product?
It's the most powerful data visualization tool. I like the ability to create calculated fields, parameters and the easy drag and drop features. tableau server can be used to create filters by usernames which is cool if you want to personalize the dashboards by user names. It has endless customization features. It can be connected to almost every data source. Tableau is also constantly adding new data sources. One of the coolest features is DATA BLENDING which we can use to combine data from multiple sources.
What do you dislike about the product?
It does not have direct connection to Dynamics CRM :( - So, I have to connect to a middleware for creating dashboards from Dynamics CRM. Well, it's competitor POWER BI has the ability to use R programming directly for data manipulation. In Tableau, we have to use the STRING FUNCTIONS to use R which is inconvenient.
What problems is the product solving and how is that benefiting you?
Creating scalable dashboards. It's ability to combine data from multiple sources by using data blending helps to get one view of disparate data spread across multiple data sources.
Recommendations to others considering the product:
It's a beautiful tool and constantly evolving. Wait fro the Dynamics CRM Connector to unleash its true power for creating Sales dashboard. It's slightly expensive though.
Tableau - Data Visulalization
What do you like best about the product?
Tableau allows my team to more easily visualize data across multiple sources. It is an incredible resource not only for viewing our own data, but sharing with clients. With multiple data sources across numerous platforms, Tableau has allowed us to create a one stop shop for all of our data needs.
What do you dislike about the product?
It would be more intuitive. If you are not a trained Tableau user it can be difficult to cut and change the data as needed. This proves difficult with sharing data views with clients.
What problems is the product solving and how is that benefiting you?
With multiple data sources across numerous platforms, Tableau has allowed us to create a one stop shop for all of our data needs. We use tableau for both internal data read outs for optimization of media as well as sharing data with clients.
Recommendations to others considering the product:
A strong coding/data analytics team is needed when porting multiple sources of data into Tableau.
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