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Reviews from AWS customer

13 AWS reviews

External reviews

932 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Mary Priscilla R.

Relax You'll Be Paged When You're Attention Is Required

  • July 16, 2024
  • Review provided by G2

What do you like best about the product?
1. Integration with our existing tools
2. Customizable on-call schedule and escalation policies 3. Mobile app - helps stay connected on the go
What do you dislike about the product?
1. Complexity of initial set-up
2. Pricing 3. Not a very user-friendly UI
What problems is the product solving and how is that benefiting you?
Problem: Delays in detecting and responding to incidents can lead to prolonged downtimes, negatively impacting business operations and customer satisfaction.

Solution: PagerDuty integrates with various monitoring and logging tools to automatically detect incidents and alert the appropriate personnel. It streamlines the incident response process, reducing the time it takes to identify and address issues.


    Marketing and Advertising

Very intuitive and ease of use

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
User-friendly interface, powerful tools, and features, ease of integration, and responsive customer support
What do you dislike about the product?
Alerting and knowledge base support, push notification
What problems is the product solving and how is that benefiting you?
Alerting, integrations, and Automation


    Vikas P.

PagerDuty (An Alerting tool)

  • January 10, 2024
  • Review provided by G2

What do you like best about the product?
For our organization to preventing any cause or any hazard this application is very good, the pager duty send the alert to the responsible person with real time based and the scalibility is very good as compare to other tool or software
What do you dislike about the product?
THe UI is not as per standard and hope so it can be cheaper from other alternatives.
What problems is the product solving and how is that benefiting you?
the incident management feature make this software in unique way and Alerting system of pagerduty is very good and it very help to us analyse the risk and send the alert to the responsible person which saves time.


    abhishek s.

Works as intended

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
Pagerduty is an incident management tool. Its very easy to use and has all the features such as it alerting and monitoring. it can be integrated with many applications. it has a great software experience due to its vibrant ui.
What do you dislike about the product?
Nothinhg as of now pagerduty hasnt given any problems to us it is fabulous and i just enjoy working with it.
What problems is the product solving and how is that benefiting you?
its a great time saver you can let your complete team know about any issues by creating an incident and you can tag the users in that incident. one can also prioritize the incident.


    Aniket S.

A Software of Incident Management

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
the use of pagerduty is very relaible, and portal is very organzied and implementation of that software is very easy, and in last the UX is very good
What do you dislike about the product?
it is little bit Costly, many of time they send multi alert for short span of time which irritate to us rest all is good.
What problems is the product solving and how is that benefiting you?
Reliable, Incident management is very good and systematic way thats all


    Kashish J.

Feedback (PAGERDUTY)

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
First of all The creating of an Account is very easy and easy to integrate with alerts,and the Incident managing alert system to send the alerts to responsible person with real time is awesome.
What do you dislike about the product?
there is no major cons from my point of view but the zUI is little bit confusy rest all is good
What problems is the product solving and how is that benefiting you?
The Alerting system cvery helpful to us and triggered notification to resonsible eprson with real time data, and fully satisfied with the product and it is really very useful tool.


    Muskan H.

Valuable Feedback of PagerDuty

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
the featuree of make a incident and give to access of responsible eprson is very good and it is modern and very capable platform to send alerting with responsible person with reakl time checking.
What do you dislike about the product?
The use og pagerduty according to me there is no cons but every software wants modernization with respect to time to chase the hurdkles amd this platofrm many time get be confusy as well
What problems is the product solving and how is that benefiting you?
In pagerduty the noise alerting feature is very awesome and fantastic nd it helps to send real time alerts to rresponsible person it helps aa alot


    Devraj S.

Pagerduty: The Great Operation Manager

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
PagerDuty has a agreat user interface and has a great experience as majorly helps in identifying problems and sorting them out hassle free. It helps us out in great ways to achieve and accomplish the task with its great automated features .
What do you dislike about the product?
PagerDuty is a great software for organisations it can be challenging for new user to use but it is easy to access it one you get used to it.Pagerduty's integration feature can be improved a little bit so that it becomes easy to integrate .
What problems is the product solving and how is that benefiting you?
PagerDuty is solving N number of problems for as it has great automated features and it saves manpower its just a great software which get integrated to the software and solves the operations tasks easily as incident management by checking out onto all problems and giving the input about oppurtunities.


    Akhil R.

pAGER dUTY (Alerrting tool)

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
The great feature of Pagerduty is Alrting system , pagerduty sent the alert to the right person who is the responsible with real time data, it helps our time as well as econical or financial solution to our organization
What do you dislike about the product?
the cpst of the pagerduty is little bit high then other competitors and ui of night vision is not as per standard.
What problems is the product solving and how is that benefiting you?
Overall i would like to say it is very awesome product and it very helps to organization and it so gretas when pagerduty helps to us from start to finish but in the end it is so cool and time saving method


    Mike E.

Notify Team members

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
we use pagerduty when we need to notify the team about anything important we trigger a incident so that every member of the team can be notifies about the issue. It has all the features such as it can be used for both call and send sms. It has great integration support as well we have integrated aws with pagerduty for better response. Its really easy to use and can be easily implemented with your current system.
What do you dislike about the product?
The reports are bit of a mess they dont show everything in detail which can be a bit of a issue.
What problems is the product solving and how is that benefiting you?
We can connect with all the team members and can easily let them know about the issues with the system. It has helped us better collaborate with our teams.