PagerDuty Operations Cloud
PagerDutyExternal reviews
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Rundeck Review
What do you like best about the product?
Running Build Jobs and Deploy New Release
Easy to Access
Show Logs and show analysis of Build Status
Easy to Access
Show Logs and show analysis of Build Status
What do you dislike about the product?
Nothing Right Now as I am just a user of it, not the one who installed it
but from user side, it is good software
but from user side, it is good software
What problems is the product solving and how is that benefiting you?
Running Build Jobs and Deploy New Release
Easy to setup, use and get going
What do you like best about the product?
The UX of the application is effortless to set up on-call schedules and integrate with various other products/services. Once can signup and get going within minutes.
What do you dislike about the product?
There is nothing to dislike about PagerDuty, and it does what it says. PagerDuty team takes feedback from users to consistently improve their product.
What problems is the product solving and how is that benefiting you?
We use PagerDuty to alert our engineers about any failures in our production infrastructure. PagerDuty allows use to effortlessly integrate with AWS and a couple of other services like CloudAMQP, Atlas, etc.
Recommendations to others considering the product:
Go for it. There is no other product with the number of products/services PagerDuty integrates with
Great On System for Managing On Call Alerts
What do you like best about the product?
A solid, dependable, scaleable, reliable alert management tool that integrates with a large number of systems. Website/portal is easy to navigate; you don't get lost trying to get things done. System allows each user to select how they are notified (call, e-mail, text, teams message) of alerts and in what order.
What do you dislike about the product?
It's tough to find things we don't like, besides it waking us up in the middle of the night because a critical system is down (exactly what it's supposed to do). We do wish there was a way to send an e-mail to an e-mail address that isn't a licensed user to keep others informed of who is on call.
What problems is the product solving and how is that benefiting you?
We use PagerDuty to manage our operations on-call team. It routes all critical alerts to the correct engineer based on which system is alerting and what time of day the alert was received. This has reduced our time to respond to alerts and helped up meet and measure our SLA's
Recommendations to others considering the product:
Please allow notifications to be sent to an e-mail address of an unlicensed user when the on-call resource changes. Would be very helpful in keeping folks in the loop on who is on call.
My PD use
What do you like best about the product?
Native SRE and DevOps framework embedded in the tool to support incdent management function.
What do you dislike about the product?
Only available as SaaS solution, sometime have to work through firewall and other security requirements causing delay.
What problems is the product solving and how is that benefiting you?
Proactive Incident response, progressing to self heal incident response.
Always wake up to your outage!
What do you like best about the product?
It is the only tool out there that has the ability to email, call, and text. It is very customizable on escalation for alerts as well.
What do you dislike about the product?
Nothing really, the only thing that would be an added bonus is the ability to have two active schedules and a quick easy way to swap the active one.
What problems is the product solving and how is that benefiting you?
We use it for outages and call tree escalation.
Very useful
What do you like best about the product?
That is very useful for a DevOps team, it is easy to manage and has a lot of integration.
What do you dislike about the product?
I do not have anything to dislike about it.
What problems is the product solving and how is that benefiting you?
We are solving the following problems: the schedule of the on-call.
Recommendations to others considering the product:
Don't have now any recommendations
PagerDuty Reduces MTTR and Alert Noise
What do you like best about the product?
One of the most useful features of PagerDuty is the intelligent alert grouping. Along with providing previous or current incidents that are related. The intelligent dashboards also help provided insight into team and environment health.
What do you dislike about the product?
It would be nice to be able to provide some customizations to operational review reporting so that I can re-run reports or create a report of more than a quarter worth of data.
What problems is the product solving and how is that benefiting you?
We experienced problems spinning up an incident, getting the correct people to work on the issue, and communicating the status to stakeholders. We can not spin up an incident and begin communicating within minutes. Along with we can now measure our operational fitness through the use of the out of the box reporting.
Tried and true, tested and proven. Looking for the best in immediate alerting? Look no further!
What do you like best about the product?
It's a solid, comprehensive, and reliable tool. From the configuration and setup, down to the mobile application (if you choose to use it), you can immediately see that it's a tool that does what's it's supposed to do.
What do you dislike about the product?
There are some scheduling limitations (i.e., there's no ideal of groups or teams, it's based on individuals) and I have found that as they continue to grow, they move features (i.e., API integration for something like ServiceNow) from one tier to the next forcing you to graduate to the next tier, which is an added expense for each user.
What problems is the product solving and how is that benefiting you?
I use PD for immediate response and alerting as an extension for my enterprise's monitoring.
Gotta love PagerDuty!
What do you like best about the product?
The pagerduty software is great, and the community, which is just as greater as the software.
What do you dislike about the product?
There's not really much that I dislike, they're doing great with what they're going.
What problems is the product solving and how is that benefiting you?
They're helping to solve a lot of problems! The benefits outweigh the problem, and I wish I'd have found them sooner.
Great tool for managing production incidents
What do you like best about the product?
PagerDuty is great for having team members on call and getting paged about production incidents.
What do you dislike about the product?
PagerDuty can improve the linking between teams, members, and services.
What problems is the product solving and how is that benefiting you?
We solve the problem of visibility into production incidents and the response times to them.
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