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Reviews from AWS customer

14 AWS reviews

External reviews

933 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Agaciko G.

Sending and Managing Alerts Made Easy

  • September 04, 2022
  • Review provided by G2

What do you like best about the product?
I like that PagerDuty presents a great Ui
The software handles alerts effortlessly
I like the notifications
The software is very effective and dependable too
What do you dislike about the product?
I haven't had any problems using PagerDuty
What problems is the product solving and how is that benefiting you?
With this software in place, managing operations becomes easy. It makes teamwork easy and iyt has made it possible to increase productivity


    Consumer Goods

Scalable, easy to understand and popular among IT professionals

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
In terms of the platform itself, i like hoe it ingests a lot of internal and third-party data ensuring i have full observability of the data warehouse and suppressing multiple alerts for one incident that contains data issues
What do you dislike about the product?
PagerDuty's platform team lives up to their mandate though i would love to have more resources on its integration
What problems is the product solving and how is that benefiting you?
Visibility across applications, developers, support, and security teams streamlines the process to resolve development issues in a pinch and respond to customer support cases rapidly


    Tom D.

PagerDuty is satisfactorily-designed for incident mamagement

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I like how i choose to be alerted and mostly i use phone and SMS. I like the On-call duty scheduling that allows me to share on duty responsibilities with my team
What do you dislike about the product?
PagerDuty works well with almost all monitoring tools and there is nothing i don't like about it
What problems is the product solving and how is that benefiting you?
I respond to alerts wherever i am, even on the go. Best-in-class observability for applications


    Events Services

Tools for dependable incident reporting

  • August 27, 2022
  • Review provided by G2

What do you like best about the product?
In order to provide a higher level of end-user experience, real-time monitoring of our application is absolutely essential. This platform enables us to monitor the functionality of our business application.
What do you dislike about the product?
The software has a lot of features that are pretty heavily loaded. You might occasionally become disoriented while using the software.
What problems is the product solving and how is that benefiting you?
Amazing software like PagerDuty is a requirement for support initiatives handling high severity issues and tasks. It is quite helpful for keeping track of the tickets and making sure that work is completed on them within the allotted period.


    Agarathua W.

Perfect Solution For Managing Alerts

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
I like that this software can schedule overrides
It makes alert escalation easy
It's dependable and effortless to use and manage
What do you dislike about the product?
It has been working well and never had any bad encounters using this software
What problems is the product solving and how is that benefiting you?
This software makes it easy to manage our daily operations. It's affordable and highly effective and makes out team more capable.


    Caleb C.

The service works and is easy to configure

  • August 04, 2022
  • Review provided by G2

What do you like best about the product?
Schedule overrides and alert escalations
What do you dislike about the product?
Being woken up in the middle of the night
What problems is the product solving and how is that benefiting you?
Coordination of alert rotation


    Mahmoud F.

Helpful

  • December 19, 2021
  • Review provided by G2

What do you like best about the product?
Fantastic software that allows you to track and manage your call center with easy way easy to integrate with any tools to manage real-time managment best soft that have self-learning from the past incident.
What do you dislike about the product?
it not about dislike, but there some way is difficult to install this software but also they have help desk they are always there for you to save your time and solve any issue you faced
What problems is the product solving and how is that benefiting you?
call center mangment IT issues that impact our business easy to create group integrations easy way for escalation and monitor the ticket SLA also you can receive all your notification on your mobile.


    Ahmed A.

The best Integrated Centralized Alerted system

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
We use Pager Duty in our sales Department , As there's alot of running tasks and projects and each of them managed by small numbers of the staff so its important for us to be alerted quickly and efficiently for all tasks which needs quick interfere .Pager Duty integrated with alot of internal apps and CRM'S sonit collect all the alerts and gather it all.
What do you dislike about the product?
The calendar in Pager Duty not the best thing as it needs some updates but the rest is fine and working good
What problems is the product solving and how is that benefiting you?
We use pager duty in collecting and gatthering all notifications and alerts through emails or Texts .It helps us to monitor the company software issues when there's issues need to be assigned and escalated


    Financial Services

Amazing onboarding experience with rundeck

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
1. Helped to understand the business need and accordingly shared the enterprise plan.
2. Onboarding was super smooth as we had dedicated support from rundeck and slack channel to mitigate all blockers instantly
3. Timely followups with the progress
What do you dislike about the product?
Nothing to dislike about rundeck and team.
What problems is the product solving and how is that benefiting you?
All schedulers and cron across company wide is taken care off by rundeck cluster.
Access management is resolved, HA is available.


    Jatin P.

User friendly

  • December 03, 2021
  • Review provided by G2

What do you like best about the product?
the way it scales and manages remote machines.
What do you dislike about the product?
some time the support , knowledge is not so clear
What problems is the product solving and how is that benefiting you?
a lot like upgrade.