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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Serge G.

Easy to get straight to the point

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use, pretty straight forward.
What do you dislike about the product?
Inserting icon is less easy compared to other products. I filter a lot with icons/symbols to speed up process
What problems is the product solving and how is that benefiting you?
Org chart sharing in real time across all authorized members.
Quick process mapping / flowsheet creation


    Taru G.

Versatile Visual Tools and Seamless Collaboration

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Versatile Visual Tools, Templates & Shape Libraries, Real-Time Collaboration
What do you dislike about the product?
Performance with Large or Complex Diagrams,
Import / File Handling Limitations - There should be a way to import entire document instead of just individual tabs
Navigation & Search Challenges: In some cases, finding specific elements or documents can be difficult if you don’t know the exact term or folder structure
What problems is the product solving and how is that benefiting you?
Fewer tool switches, Seamless progression from ideation to delivery

Clarifies Complex Information: Rather than long text or emails, visual diagrams make complex ideas (like processes, systems, or data) easier to understand and share.
Faster comprehension and decision-making, Reduces confusion during planning or reviews


    Mwachoki S.

Great diagram tool that brings most of the required elements to quickly connect

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
It is a very robust tool to make diagrams and flow charts that structure the route of a project visually. I really like the responsiveness of each shape after being placed or modified within the drawing board which makes connecting different sections of a diagram very easy and fast.
What do you dislike about the product?
This tool is very complete for what it really allows me to do, the performance is good and it has not shown me any signs of disappointments.
What problems is the product solving and how is that benefiting you?
Visualizing room dimensions to determine the optimal placement of equipment has been my greatest achievement with this tool. I have achieved efficient space planning without any struggles and easy sharing of designs with clients.


    Computer Software

Easy to Use, But Needs Major Improvements

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and understand. Easy to navigate.
What do you dislike about the product?
Zoom in and out. This function is very bad compared to the other competitors.
What problems is the product solving and how is that benefiting you?
Using it for flow diagram. Visual is great. Works fast


    Health, Wellness and Fitness

Great for Diagramming, But Room for Improvement

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate being able to create diagrams for my software projects. This feature is particularly useful for visualizing and organizing my ideas as I work.
What do you dislike about the product?
One problem I’ve encountered is that I often end up drawing arrows by mistake when I actually just want to move an object.
What problems is the product solving and how is that benefiting you?
It helps me clearly share my ideas with my team and plan out large bodies of software work.


    Everlyne M.

Lucid offers a fantastic canvas with the exact elements to quickly create presentable process charts

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has all the needed shapes and functions to create process flows, diagrams and presentation charts and work can be done in collaboration with the entire team in real-time. With its simplified interface and insanely powerful visual tools, even complex diagrams feel simple and fun to create and it actually makes me maintain creative momentum.
What do you dislike about the product?
Lucid doesn’t have any flaws that I can think of at this time, it’s my favorite and most used design tool without limitation in use cases.
What problems is the product solving and how is that benefiting you?
This is the platform I use to create flowcharts that visualize the flow of training programs from enrollment to content delivery and assessments. The charts make everything easy to follow so we are able to quickly highlight areas for improvement in training delivery.


    Motanya N.

Fantastic solution offering easy to create and very useful flowcharts, UML and network diagrams

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to design any diagram since it provides me with various diagram shapes and drag and drop feature for all its components. I also like the ability to export the diagrams in different formats which makes these diagrams extremely useful when illustrating processes.
What do you dislike about the product?
I have never had an issue with features glitching or files getting lost or being corrupted, so this tool checks all the boxes for me.
What problems is the product solving and how is that benefiting you?
It becomes very useful when creating visual representations of data flow in our databases and also allows me to clearly map network infrastructure to identify vulnerability points to ensure security policies are implemented at that exact point.


    John K.

Flowcharts, Package Diagrams, And Much More.

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite helps us to draw our organizational structure as a whole, and it helps to simplify hierarchical complexities and reporting relationships. As a web application, it has proved to be excellent in the sharing of workflow diagrams between colleagues. The web help is great if it is difficult to figure out how to do something. Overall, Lucid Visual Collaboration Suite is a great tool to use and hope you keep on improving it and give us more features in the future.
What do you dislike about the product?
The only challenge i have encountered is that sometimes it hangs when multiple people are editing or viewing.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite allows everything to be organized and the flow is very easy to follow. Also, the grouping and ungrouping is super helpful especially when creating and intricate diagram.


    Jessica M.

More than 4 years using Lucid Visual Collaboration Suite and I'm still enjoying it.

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Using Lucid Visual Collaboration Suite is fun. It helps bring ideas of different individuals and team members together. I like how it gives the flexibility to choose from a variety of things from notes to shapes. Lucid Visual Collaboration Suite is very easy to use and good for sharing diagrams in teams. In fact, designing diagrams in Lucid is a pleasure.
What do you dislike about the product?
I've used Lucid Visual Collaboration Suite for more than 4 years and there is nothing i like least about it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is great and super easy to use, and it didn't take me more than 30 minutes to figure out how to use it. It is amazing to be able to share the same flow diagram to a colleague so we can go through the diagram together.


    Caroline W.

Lucid Visual Collaboration Suite: Marketing and Campaign Visual Hub that Streamlines Visual Collab

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Lucid Visual Collaboration Suite from last year on June when I joined my Design agency. The availability of both Lucidchart and Lucidspark separate applications making up LVCS is one of the things that I like since they give the entire App a sleek and intuitive interface. The content calendar allows me to develop a Kanban board that helps pull tasks from external PPM tools such as Asana and Smartsheet.
What do you dislike about the product?
Need I say something really about downside aspect - I have never come across any bug nor challenges customizing even the new features.
What problems is the product solving and how is that benefiting you?
The performance dashboard available on Lucid Visual Collaboration Suite - I am able to visualize KPIs, campaign metrics and roadmaps with canvas and the AI highlights spikes and areas of weaknesses.