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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,520 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alternative Medicine

LucidChart helps make mapping easier

  • August 08, 2017
  • Review provided by G2

What do you like best about the product?
On the whole I think LucidChart is far easier to use that Microsoft Visio when it comes to mapping process flow. More specifically, I think that being able to grant access to some or all of the documents I am working on to other team members allows for greater collaboration.
What do you dislike about the product?
I want to be able to cut and paste using both keyboard and mouse. It's hard to get in the habit of always having to use CTL+V. It's a small thing but it can really inhibit productivity
What problems is the product solving and how is that benefiting you?
We have mapped many previously unmapped processes as a team which has provided valuable insight into where we may make efficiency gains.


    Information Technology and Services

Great replacement for Visio and easy to switch too

  • August 08, 2017
  • Review provided by G2

What do you like best about the product?
Our teams are cross platform and Visio just wasn't cutting it - too much hassle.

So we made the switch and our staff picked it up instantly.

Best part about it, we can easily collaborate and create templates for our teams to use.
What do you dislike about the product?
No complaints to date. Perhaps, some more opportunities to integrate with other solutions would be great, but not necessary at this time.
What problems is the product solving and how is that benefiting you?
The primary business problem to be solved was easy of use to deploy the system. The benefit we have realized is cross project collaboration and leveraging the tool as a knowledge repository for templates.


    Christian X.

Lucid is great for AWS cloud architecture graph!

  • August 07, 2017
  • Review provided by G2

What do you like best about the product?
As a cloud software engineer, sometimes I need to draw AWS architecture graph, and Lucid helps me a lot.
What do you dislike about the product?
The first time loading period is too long.
What problems is the product solving and how is that benefiting you?
AWS architecture graph representation.


    Ariel D.

An amazing tool for multinational teams.

  • August 06, 2017
  • Review provided by G2

What do you like best about the product?
-It shows edits in more or less real time, and allows everyone to see who is working on what.
-The lane/container functionality, which allows one to shift all objects within a container without impacting anything else on the diagram/map is a life saver.
-Inserting steps in a process couldn't be easier - no reconnecting of lines required, the software automatically splits the flow.
- An impressive library of shapes.
-Overall an amazing tool.
What do you dislike about the product?
poor multilingual support. not only is the UI only available in English, but at least Japanese is rendered very strangely within the tool. I imagine other east Asian languages (especially traditional Chinese) would have similar problems.
What problems is the product solving and how is that benefiting you?
I work on process improvement projects with teams based in 2-3 countries on a regular basis. Visualizing a BP is one of the earliest steps we take to make sure everyone is on the same page, but it is really difficult to do when everyone isn't in the same room - or more correctly, when everyone isn't drawing on the same canvas. Lucid chart completely resolves that issue. Conducting teleconference/video conference meetings has become so much more efficient.
Recommendations to others considering the product:
Get a trial and take it for a spin. I think that giving it a try will be far more insightful than reading reviews.


    Consumer Services

Simple, not as painful to use as Visio

  • August 06, 2017
  • Review provided by G2

What do you like best about the product?
It's simplicity. The fact that the joining lines don't fail like they do in Visio every time you try to connect process flows.
What do you dislike about the product?
There's nothing that really jumps out at me that I dislike about the product.
What problems is the product solving and how is that benefiting you?
Mapping operational process flows. Creating org charts.


    Information Technology and Services

using lucid

  • August 06, 2017
  • Review provided by G2

What do you like best about the product?
it is very useful to describe a flow, using hotspots and layers.
What do you dislike about the product?
many times the components are not working as in the example. for example "context menu" - some rows become 'disabled', even though they are enabled in the markup.
usually refreshing the entire page solve it.
What problems is the product solving and how is that benefiting you?
i'm using it for UI design for new features and applications.


    Tim C.

See less integration with VISIO on a Mac

  • August 05, 2017
  • Review provided by G2

What do you like best about the product?
User interface, app and web feature parity and my business partners using VISIO have no clue I am using Lucidchart! Bravo!
What do you dislike about the product?
Nothing-feature full and constantly innovating
What problems is the product solving and how is that benefiting you?
Value stream maps


    Sam S.

An Easy-to-use and Internet-facing Diagraming Tool

  • August 05, 2017
  • Review provided by G2

What do you like best about the product?
The perfect combination of rich-client user experience (very very fluent and friendly) and cloud storage (access from anywhere I want).
What do you dislike about the product?
I am located in Shanghai, China, so sometimes the website is a bit slow to access - not sure if that's caused by the geolocation or my own network.
What problems is the product solving and how is that benefiting you?
Business logic design, architecture design and group discussion - anything we want to illustrate with a clear diagram, Lucidchart is the one we use.


    Jared L. T.

Great Technology

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
I love the ability to use flowcharts to clarify roles and responsibilities.
What do you dislike about the product?
Nothing, we don't use the whole suite, but the ability to make flowcharts has been a game-changer for our school.
What problems is the product solving and how is that benefiting you?
Roles and responsibilities for all employees, workflow issues, process solidification.


    Computer Networking

Better, faster, simpler - pick 3

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Very easy to use, always there, easy to find icons. What is there not to like?
What do you dislike about the product?
Well it was (stress was) the ability to print directly from the application but that has since been fixed. So I guess I have to look for something else.
What problems is the product solving and how is that benefiting you?
Highly complex large networking diagrams.