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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Beth P.

Easy Process Flow Documentation with Smooth Sharing and Collaboration

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
It's a great way to be able to illustrate a process flow. It makes it easy to create these types of documents. Then after creation, it is beneficial to be able to share with others to collaborate. It is something I have just started using weekly!
What do you dislike about the product?
Nothing that I can think of at this time!
What problems is the product solving and how is that benefiting you?
*I can easily create charts to illustrate a process flow. Most recently we have been using it to illustrate our call flow and menu options.


    Kirimi G.

Lucid Visual Collaboration Suite Has Been A Fantastic Partner To Our Business.

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
We use Lucid Visual Collaboration Suite to plot our processes and plans so that everyone involved is on the same page. Having a flow chart makes it a lot easier to understand the relationship of each of the steps and everyone's role in them. We also use Lucid Visual Collaboration Suite to illustrate the processes to the other companies we have partnered with.
What do you dislike about the product?
I have used Lucid Visual Collaboration Suite for more than 3 years and so far so good. I can't recall anything that disappointed me.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is very helpful as it helps to collaborate with my teammates to draw special process mapping and process flow visualization. It is an exceptional tool that is intuitive to use. Providing an extensive range of tools and templates, any idea is quickly brought to life.


    Printing

Even a beginner can use it!

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
For someone who hasn't used software like this, it was very easy to use.
What do you dislike about the product?
This was my first time using software like this and also my first time creating a flowchart, so while the software was straightforward enough to use it took me a while to figure out what I was doing. I would chalk that up to my ignorance more than a flaw in the software.
What problems is the product solving and how is that benefiting you?
Building a basic workflow chart for our screen printing business.


    Abraham M.

Real-Time Collaboration with Lucidspark & Visual Strategy with Lucidchart for 2️⃣4️⃣/7️⃣/3️⃣6️⃣5️⃣ ⏳

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
It is through Lucid Visual Collaboration Suite that IT processes and real-time collaboration are at top-notch across all departments in my organization.
I like how Lucidchart allows me to create visual strategies for both internal and external communications.
What do you dislike about the product?
I was using the free version before upgrading to the team tier and the limitations that I used to experience are no more.
What problems is the product solving and how is that benefiting you?
Lucidspark enables us (teams) to edit documents and brainstorm collaboratively in one central space which boost performance and in-turn leads to high ROI.


    Tushar S.

Design Thinking using Lucid Boards

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
We used lucid board for our design thinking project. Almost all our steps be it value chain analysis, journey mapping, brainstorming were done using lucid boards. It is really easy to use and a very efficient collaborating tool.
What do you dislike about the product?
I think the sticky notes can be more smooth to drag, and resize.
What problems is the product solving and how is that benefiting you?
It worked for me as we were required to show our case to the cohort. The fact that we were able to collaborate in remote settings was very helpful for our group.


    Gacie K.

Lucid Visual Collaboration Suite: A Perfect And The Right Tool For Modelling Our Business Flows.

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
We use Lucid Visual Collaboration Suite for explaining workflows while project management and discussing business metric flows. It is elegant, simple and easy to use, and also allows us to easily and dynamically create and share Org charts with department and client leadership to facilitate fast-paced, ever-evolving staffing conversations within our agency.
What do you dislike about the product?
Not much that I like least about Lucid Visual Collaboration Suite, though the UI is not always intuitive to new users for formatting.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is a fantastic and great tool for building Org charts and explaining process workflows to teams Lucid Visual Collaboration Suite comes with lots of templates and with smart suggestions, and I like how it remembers all the shapes you were predominantly use to create diagrams for quick and easy access.


    Mario L.

Boosts Transparency and Collaboration Effortlessly

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for team retrospectives and flow charts, and I really appreciate how it enhances transparency, effectiveness, and collaboration within my team. I like how it can engage and bring people together. The anonymous feature is great because it makes people feel free to share their feedback. I also find the flowchart library very useful, and the team hubs are excellent for cooperation. We switched from MS Office Suite to Lucid Visual Collaboration Suite because it offers way more functionalities and potential. The initial setup was very easy.
What do you dislike about the product?
I find preventing accidental changes challenging for people who are just supposed to view a document.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite enhances transparency, effectiveness, and collaboration. I like how it engages and brings people together, especially with its great anonymous feature. It has way more functionalities and potential than the MS Office suite.


    Kamene N.

Lucid Visual Collaboration Suite is a good interactive tool.

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
The various templates provided help us to easily arrive at the right template to be used. Lucid Visual Collaboration Suite is very user-friendly, and it allows us to model our ideas in flowcharts and is most useful for basic if/then paths. Also, new team members can easily interact with it.
What do you dislike about the product?
Image to text converter would be very helpful.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is one of the tools available in the market for making workflows and architecture diagrams. We use it to share our ideas through diagrams and charts, this significantly increases team's productivity.


    Ntungi M.

An Impactful Project Planning And Brainstorming Software.

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is the perfect tool for creating flowcharts and process diagrams. It makes it easy to illustrate complex processes so that they can be quickly understood. We can show the client offers will be made and how traffic is segmented based upon audience response.
What do you dislike about the product?
I don't have much to dislike about Lucid Visual Collaboration Suite. Only that there could be better support for Apple pencil.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite provides a single, centralized location where all team members can work together collaboratively to solve a problem or brainstorm alternative strategies. Lucid Visual Collaboration Suite's support is the best, always ready to assist.


    Emma W.

Collaborative Features Great, User Experience Needs Work

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I like the ease of adding shapes and tools, as well as the ability to share and see others' changes on the same document. It was valuable being able to make changes myself to a shared document. I also found it easy to set up and log in.
What do you dislike about the product?
I find it hard to use and move around. When scrolling with the mouse, it zooms in and out instead of scrolling up and down on the document. Editing text within shapes was difficult - I cannot click to put my cursor where I need to edit, I had to use the keyboard arrows to move to the place which needed editing. I find these issues frustrating and hard to use. I wouldn't recommend Lucid Visual Collaboration Suite. I don't find that it added more value than other programs that I would use instead.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite allows me to share and see others' changes on the same document, enabling me to make updates myself, which I find valuable. However, I don't feel it solves more problems than another program would.