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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,558 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Elan W.

Intuitive Teaming Tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
It's incredibly useful for teaming and collaboration especially during these times where everyone is remote. My team has the opportunity to work individually on the same board, but have visibility into each other's work for inspiration or feedback. Also the MiniMap is aweseome.
What do you dislike about the product?
I'd love to see more of LucidChart tools connected or available within LucidSpark. It may be just unique to my team, but we are constantly diagraming and process mapping and it'd be nice to be able to either merge the two systems or call in a document from LucidChart onto a LucidSpark board.
What problems is the product solving and how is that benefiting you?
As everyone is remote, we're solving the inherent benefit being in-person gives: teaming and collaboration for brainstorming and working together. It's really nice to see, real-time what people are working on and how they're thinking/approaching business problems. As someone new to the team/business, it's also a great way to get to know my team members; understanding how they approach problems, organize thoughts, etc. is crucial to a growing relationship.
Recommendations to others considering the product:
Also get LucidChart! LucidChart is the best and having the two systems is incredible.


    Michael A.

Outstanding Collaboration Tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use is critical at this time and having team members say this is one of the easiest tools to use is encouraging.
What do you dislike about the product?
Not much to dislike...keep up the good work.
What problems is the product solving and how is that benefiting you?
Team collaboration in a distributed socially distant environment is important and this tool is the best.


    Jessica O.

The best team tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
I love being able to share with my work team a billboard where we can all express our ideas and always get the best from there.
The collaboration that takes place between the members of the team is a collaboration well done, where everyone's word has a place to be expressed.
It allows you to act while your ideas are fresh, not at the time of a meeting that can be delayed, it does not give you time to lose ideas.
It is a secure platform for the company and has a lot of templates ready to integrate into work in no time.
What do you dislike about the product?
Almost nothing displeases me, for now it is one of the best applications that I have known this year that allow me to improve the group work of my team.
Maybe you could add a calendar so you could better organize the dates of the deliveries, but to put together the main ideas is the best tool.
The quality of the diagrams is sometimes not the best when you want to extract it and pass it to a presentation, it is something that would surely improve.
A capacity that I would like to incorporate, which is one of the things that I use the most would be to be able to develop flow diagrams that allow me to develop instructions to then carry out those projects that are carried out on the platform.
Perhaps what the platform needs are a few small improvements to make it truly complete, but the functions it currently has work wonderfully.
What problems is the product solving and how is that benefiting you?
Creating diagrams - being able to visually display ideas


    Yulia K.

Excellent as free starter tool for students and new business analysts

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Lucidchart has a large bank of industry-standard diagram templates, many of them available in the free version. The interface is very easy to learn, and it is easy for me as a teacher and trainer to show students how to create specific diagrams. After a quick demonstration, they are able to continue working independently.
What do you dislike about the product?
I wish there were more than three diagrams supported in the free version, to allow potential users to explore the tool's capabilities before making a decision.
What problems is the product solving and how is that benefiting you?
Teaching students and coaching my clients. Many of them only start learning about business or data analysis and are not ready to invest in an expensive diagramming tool yet.


    Renato P.

Make easier the construction of my thesis architectures images

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
That I don't need to install anything on my computer, work even on the smartphone.
What do you dislike about the product?
The limit imposed on the student account.
What problems is the product solving and how is that benefiting you?
Create architectures images and UML charts. It is easier than other tools.
Recommendations to others considering the product:
It is a safe bet when creating images to use in any research field.


    shiva g.

Spark Realtime Collaboration

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Lucid spark helps in getting Realtime collaboration between team members. With a majority of working remote it has become more important. It helps to quickly brainstorm an idea together with the help of flowchart and also allowing for comments.
What do you dislike about the product?
The UI can be made more intuitive with keyboard shortcuts.
What problems is the product solving and how is that benefiting you?
Architecture Design brainstorming , Data Flow ,Realtime meeting idea collaboration.


    Computer Software

Great Diagram Tool;

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
It is completely web-based and integrates tightly with G-Suite. Documents are also available offline.
What do you dislike about the product?
This software is a little on the expensive side of things.
What problems is the product solving and how is that benefiting you?
Diagramming workflows for software, creating wire frames for software, etc. It's quite easy for teams to work together.


    Esihle M.

Great for brainstorming and team collaboration.

  • November 12, 2020
  • Review provided by G2

What do you like best about the product?
I enjoy that you get to collaborate on charts. Most times when designing processes, it has to be reviewed by multiple people to it's really helpful for people to be able to see your process chart, make comments on it and suggest changes, even make changes themselves within Lucidspark. It's also exciting that there are so many different features and integrations that I have yet to use but will also keep me engaged. I'm following Lucid spark really closely to see what other genius ideas they come up with.
What do you dislike about the product?
The template variety is not too extensive. I would appreciate if community users could make suggestions for what they would like to see in the templates according to the type of industry they are currently in. I know that templates should be broad to fit a wider variety of use but I also think that if you can filter by industry people can a lot more use for all Lucidspark has to offer.
What problems is the product solving and how is that benefiting you?
I'm having difficulty finding specialized templates. Its been a great tool to explain processes to the team. The preexisting templates are great for coming up with ideas on how to further implement Lucidspark into our various processes as well as for our user education. Also, knowing that there is a support team available to help you is a great help.
Recommendations to others considering the product:
Plan your charts beforehand so you don't have to make too many changes. I find that if I am too far in a process and have to make major changes it takes a long time to rearrange the shapes into the right order. Also don't be shy to use the preexisting templates for inspiration. They are a great resource when you're out of ideas.


    Non-Profit Organization Management

Great way to diagram out complex processes

  • November 12, 2020
  • Review provided by G2

What do you like best about the product?
The ability to work collaboratively on complex diagrams and use version control to track changes
What do you dislike about the product?
Trying to be like Mural might not be the best move for Lucidchart. I see the two softwares having different use cases
What problems is the product solving and how is that benefiting you?
I am solving how to document processes that few in our company understood from end-to-end
Recommendations to others considering the product:
Be sure that everyone on your team is interested in using the product. Some may prefer PowerPoint and will be unwilling to learn another new software


    Information Technology and Services

Very useful and Easy to use

  • November 11, 2020
  • Review provided by G2

What do you like best about the product?
making a diagram with data that give the best output.
What do you dislike about the product?
I didn't find anything as of now. overall good
What problems is the product solving and how is that benefiting you?
Many times I was stuck while working business ppt where I needed diagrammatic representation.
Since I started using this I feel relax for complex problems.
Recommendations to others considering the product:
I can say them just try once.I am sure they will go for it.